★★★★★
CriticalI am a friend or relative of a current/past resident
My interaction with the staff member name Brittany was horrible! I thought my Aunt was having a stroke, and Brittany laughed about it, stating that she was just in my aunt’s room and my Aunt “looked” fine. Not only did Brittney confess to not having any medical knowledge whatsoever, she also showed no interest in helping me seek medical attention for my Aunt. Brittney told me that I did not have power of attorney, which meant I had no business contacting the facility about my Aunt possibly having a stroke. I had to…
