October 15, 2026 at 5:33 PM PDT
1 change detected in this data refresh
Inspection record updated
Centers for Medicare & Medicaid Services cms quality profile is now available or has changed.
Centers for Medicare & Medicaid Services ↗Community profile
Vista Hills Health Care Center
1599 Lomaland Drive, El Paso, TX
★ 3.54 reviewsRead reviews
About the community
About Vista Hills Health Care Center
A source-provided community description has not been published yet. Verified care, address, pricing, and availability facts remain below.
Tracked public-data history
Recent changes
Each timeline item represents one source refresh. Times below show when our system detected a public-data change, not a notification from the community.
September 15, 2026 at 7:15 PM PDT
1 change detected in this data refresh
Inspection record updated
Centers for Medicare & Medicaid Services cms quality profile is now available or has changed.
Centers for Medicare & Medicaid Services ↗
Family and resident feedback
3.5 out of 5 from 4 reviews
Overall rating from Caring.com. Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.
★★★★★
CriticalTerrible place
This place does not take care of their residents. It takes 30 min or longer for anyone to respond to patients call. You very seldom see the nurse because she sends in a medicine assistant to Give meds. They are so short handed it is hard to get a shower. The food is also terrible. Some of the CNA are good but they are short handed. Don’t send your loved one here. It is not a good place.
★★★★★
PositiveI am a friend or relative of a current/past resident
Vista Hills Health Care Center is a really clean place. They're gentle with my father and they treat him pretty good -- they get along pretty well. It is homey and they take care of the elderly people pretty good. It has a friendly atmosphere and I can talk to the staff if I need some information, like the therapist. They keep him clean and help him to go to the restroom. Their menu includes chicken, fish, and meat. He has a choice of eating something different every day. The food is pretty good, I've see…
★★★★★
PositiveI am a friend or relative of resident
I come here to visit a friend once a week, and I'm happy to report that it's a very clean place, with lots of caring staff who genuinely love their jobs and their residents. They're very kind and considerate of them, and it shows in the affection and trust the residents have for them. The feeling is obviously mutual. Everything is very clean, including the kitchen, and the food is great. Things are well kept and the residents always have games and activities available, lots of holiday events, and rel…
★★★★★
CriticalStaff is over worked
It was horrible and and my mother had to be in a nursing home because her insurance would not pay for physical rehab and this nursing home supposedly gave her rehab, but it was an hour a day, 4-5 days a week and the rest of the time she was sitting in her wheelchair in the hallway with everybody else. If she was in her bed and needing something, she would push the button and no one would come. It was your typical overworked nursing home.
★★★★★
PositiveI visited this facility
I found the staff to be real friendly and kind to the patients there. The staff knew each individual pretty well, they knew their favorite games to play, meals to eat, and were very informative on how to care for them. The patients seemed to know that they were in good hands because they were happy most of the time with the exception of a bad day here and there. The patients were friendly themselves, eager to meet new people and share a story or two. The facilities were well kept and very clean, I can't rememb…
★★★★★
CriticalI am a friend or relative of a resident
My grandmother has been in this nursing home since 2009. At first I thought the nurses and staff seemed friendly and helpful but unfortunately that is not the case. Several times when I visit my grandma has had mysterious bruises or cuts and somehow not one of the nurses can tell me what happened. I am not suggesting abusive nature but I cannot understand how they can be so careless as to not know what happened to one of their residents. In 2010 my grandfather also went into this nursing home. There was an incident…
Verified overview
What we know from public sources
- Care options
- Skilled Nursing
- Operator
- Not yet resolved
- Public price status
- Not publicly found
- Last source check
- October 20, 2026
Campus care settings
Skilled nursing
Vista Hills Health Care Center
120 CMS-certified beds · CMS CCN 455493
Classification and identity evidence
Why this community appears in these categories
Skilled Nursing
Current CMS-certified nursing-home provider record; classification does not imply current admission availability.
Authoritative classification evidence · observed October 16, 2026Skilled Nursing
Current CMS-certified nursing-home provider record; classification does not imply current admission availability.
Authoritative classification evidence · observed September 16, 2026Skilled Nursing
Current CMS-certified nursing-home provider record; classification does not imply current admission availability.
Authoritative classification evidence · observed August 17, 2026- CMS CCN: 455493 · Centers for Medicare & Medicaid Services · official source ↗
Facility-level payment evidence
Plans and public programs found in source records
These are directory, certification, contract, or participation records. They do not determine an individual’s eligibility, authorization, network benefits, cost sharing, admission, or whether a visit or stay is free.
Certified provider record
TX Medicaid
Payer: TX Medicaid · Service scope: Long Term Nursing
Room-and-board coverage is not publicly confirmed.
CMS Provider Data Catalog ↗ · source dated September 1, 2026Certified provider record
Original Medicare
Payer: Centers for Medicare & Medicaid Services · Service scope: Short Term Skilled Nursing
Room-and-board coverage is not publicly confirmed.
CMS Provider Data Catalog ↗ · source dated September 1, 2026Payment-program records
Medicare and Medicaid information
Medicaid
CMS provider type: Medicare and Medicaid
A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.
Medicare
CMS provider type: Medicare and Medicaid
A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.
Official oversight
Inspection and quality records
Coverage last checked October 20, 2026 via Centers for Medicare & Medicaid Services.
Questions to confirm with the community
- Additional care fees
- Not publicly disclosed
- Move-in fee
- Not publicly disclosed
- Exact unit availability
- Confirmation required
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