Vista Pointe Assisted Living

Concerned

There is caretaker/compassion fatigue from owner on down to the caregivers. the food is best described as inconsistent. Due to how the community is set up, the cook is only there Mon-Fri for breakfast and lunch. Dinners and weekend meals are warmed up (sometimes not served at appropriate temperatures) or cold sandwiches. The caregivers are rotated between buildings so staff is often unfamiliar with residents preferences and/or medications. The rotating staff also creates confusion with residents. The concept of thr…

Care is good. Clean facility with nice common areas. Usual difficulties of senior living during the pandemic.

It took my dad a while to get used to it, which is probably pretty normal. But once he did, he was pretty comfortable. He had some of his own unique personal issues that made him not want to leave his room, but they would bring him his food. It was very hard to reach the management. You didn't know when anyone was going to be in the office, so it was hard to get ahold of them if you had questions or concerns. They did always respond to emails, but it still seemed like somebody should have been on site a little more…

I think you would be happy with Vista Point. We are very pleased with the community and our loved one likes being here. The food is very good and my loved one has even gained some wieght. I would recommend this community to others based on our experience.

Good care

Some young great caregivers! They really care about there job. There is one older employee who doesn’t get to my Mom and then gets mad if she falls. Some people are not meant for caregiving. But my Mom enjoys her care.

Not a good facility. Nurse does not ensure care of the patients. Understaffed in nurses and in caregiver staff. Lacks professionalism.

Well organized but night staff is irresponsible

This facility only has 20 apartments and seems to be well organized. The staff treats all the residents well and they are really nice. It’s very clean here but I have noticed a few things the management could work on. I have seen that they are understaffed and at times there are only 2 people on staff. Sometimes there are long wait times to go to the bathroom and the night staff is irresponsible. At this point I would need to spend more time at the facility before I could recommend it.