November 6, 2026 at 8:03 AM PST
1 change detected in this data refresh
Inspection record updated
Centers for Medicare & Medicaid Services cms quality profile is now available or has changed.
Centers for Medicare & Medicaid Services ↗About the community
About WESTBOROUGH HEALTHCARE
A source-provided community description has not been published yet. Verified care, address, pricing, and availability facts remain below.
Tracked public-data history
Recent changes
Each timeline item represents one source refresh. Times below show when our system detected a public-data change, not a notification from the community.
Family and resident feedback
2.8 out of 5 from 7 reviews
Overall rating from Caring.com. Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.
★★★★★
PositiveI am a friend or relative of a current/past resident
There's been a change in staff at the westborough healthcare and I have to tell you it's the most amazing thing I've ever seen. The vibe went from bla to woohoo. My dad is now very well taken care of I'm a very hypercritical person and I have to say I feel confident that he's okay. I couldn't say that prior to now but the new staff and all of the therapy people and the social workers and the new admin are just great. They actually care about your people. Food is great therapy is awesom…
★★★★★
CriticalI am/was a resident of this facility
This facility provided very poor quality patient care. The dietician did not not understand the fundamental issues of her job. I would not feed the food they served to a dog, it was so poor, and sometimes un-indentifiable. The staff at times forgot to provide basic care like providing needed medications. They did not respond in a timely way to calls from patients. The resident might wait for hours for help. seemed as if they served the residents left-over food they could not get rid of earlier in week. They have a …
★★★★★
CriticalOther
Absolutely awful care and service , my father stayed here and was supposed to be monitored closely , I called multiple times and they literally had no idea where he was and to top it off they charged an unbelievable amount for there extremely awful care, they have rooms with multiple cots, its like a shelter they just pack them in all they care about is the money they can take from these poor people who have no other choice then to be in this rehab.
★★★★★
PositiveI visited this facility
Above & beyond front desk service
★★★★★
PositiveI am/was a resident of this facility
I am a resident, soon to be released. I have lived in short term rehab in 2015 and 2011. Westboro facility is constantly cleaned and the rules are clear. Management and director are available. Meds by RNs are provided at a reasonable time. Staff, for the most part, are caring. Transportation to necessary appts outside the facility is excellent; coordination and friendliness. Food, communication and delivery needs to be greatly improved.
★★★★★
CriticalI am a friend or relative of resident
Oh my god what an awful place first up when I was touring I could smell the most disgusting smell ever... they did very poor in the state survey..extremely understaffed and not at all a safe place for your loved ones.the staff was unprofessional and looked clueless
Verified overview
What we know from public sources
- Care options
- Skilled Nursing
- Operator
- Not yet resolved
- Public price status
- Not publicly found
- Last source check
- November 6, 2026
Campus care settings
Skilled nursing
WESTBOROUGH HEALTHCARE
117 CMS-certified beds · CMS CCN 225242
Classification and identity evidence
Why this community appears in these categories
Skilled Nursing
Current CMS-certified nursing-home provider record; classification does not imply current admission availability.
Authoritative classification evidence · observed November 6, 2026Skilled Nursing
Current CMS-certified nursing-home provider record; classification does not imply current admission availability.
Authoritative classification evidence · observed September 16, 2026- CMS CCN: 225242 · Centers for Medicare & Medicaid Services · official source ↗
Facility-level payment evidence
Plans and public programs found in source records
These are directory, certification, contract, or participation records. They do not determine an individual’s eligibility, authorization, network benefits, cost sharing, admission, or whether a visit or stay is free.
Certified provider record
Original Medicare
Payer: Centers for Medicare & Medicaid Services · Service scope: Short Term Skilled Nursing
Room-and-board coverage is not publicly confirmed.
CMS Provider Data Catalog ↗ · source dated October 1, 2026Certified provider record
MA Medicaid
Payer: MA Medicaid · Service scope: Long Term Nursing
Room-and-board coverage is not publicly confirmed.
CMS Provider Data Catalog ↗ · source dated October 1, 2026Payment-program records
Medicare and Medicaid information
Medicaid
CMS provider type: Medicare and Medicaid
A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.
Medicare
CMS provider type: Medicare and Medicaid
A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.
Official oversight
Inspection and quality records
Coverage last checked November 6, 2026 via Centers for Medicare & Medicaid Services.
Questions to confirm with the community
- Additional care fees
- Not publicly disclosed
- Move-in fee
- Not publicly disclosed
- Exact unit availability
- Confirmation required
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