October 14, 2026 at 11:04 AM PDT
1 change detected in this data refresh
Inspection record updated
Centers for Medicare & Medicaid Services cms quality profile is now available or has changed.
Centers for Medicare & Medicaid Services ↗Community profile
WESTMINSTER-CANTERBURY OF RICHMOND
1600 Westbrook Ave, Richmond, VA
★ 4.412 reviewsRead reviews
About the community
About WESTMINSTER-CANTERBURY OF RICHMOND
A source-provided community description has not been published yet. Verified care, address, pricing, and availability facts remain below.
Tracked public-data history
Recent changes
Each timeline item represents one source refresh. Times below show when our system detected a public-data change, not a notification from the community.
August 15, 2026 at 10:33 AM PDT
2 changes detected in this data refresh
Inspection coverage updated
Inspection coverage changed from NOT_COVERED to COVERED.
Inspection record added
Centers for Medicare & Medicaid Services cms quality profile is now available or has changed.
Centers for Medicare & Medicaid Services ↗September 15, 2026 at 7:19 PM PDT
1 change detected in this data refresh
Inspection record updated
Centers for Medicare & Medicaid Services cms quality profile is now available or has changed.
Centers for Medicare & Medicaid Services ↗
Family and resident feedback
4.4 out of 5 from 12 reviews
Overall rating from Caring.com. Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.
★★★★★
PositiveI visited this facility
We toured Westminster Canterbury Richmond. It's a nice facility. The staff was fine, very knowledgeable, and did a good job. It's very clean, and the structure looks great. The room is a pretty good size. It had a good atmosphere.
★★★★★
PositiveI visited this facility
I toured Westminster Canterbury Richmond. It was very nice. I liked its overall position and its very gracious employees.
★★★★★
CriticalI am a friend or relative of a current/past resident
This facility doesn’t treat people with respect and to get someone to answer a phone after 5:30pm, even in an emergency, is impossible for me to do. I’m very displeased and would not recommend this facility to anyone. Director, social worker and charge nurse all have full voicemails and there isn’t a human available through the phone. Unreal.
★★★★★
PositiveI am a friend or relative of a current/past resident
My mother-in-law lives in Westminster-Canterbury Richmond, which is larger and more formal than the other places I have visited. This community has so many people. They have groups that thrive, and it's like everyone finds their niche and plugs into it. It's easier to find a group that you belong to when there's more of them. Their facilities are top-notch, but the cost there is prohibitive. The people are always coming and going. I have dined there many times (we had Christmas and Thanksgiving there…
★★★★★
PositiveI am a friend or relative of a current/past resident
Our tour at Westminster Canterbury was great. It's just too big and too expensive for what we wanted. The rooms were very adequate size-wise. They had studios, 1- and 2-bedrooms, cottages, and all kinds of housing. It's a huge place with a lot of people so the amenities are great and everything is in a larger and better scale to cater to more people.
★★★★★
PositiveI am a friend or relative of a current/past resident
Westminster Canterbury Richmond is a good place. It is a very expanded community, so the residents have to walk long distances to go from one activity to another, which is good for their health. It is a little bit exclusive, and it's very popular with residents from certain neighborhoods in Richmond, so they feel like they are still in the same community seeing all the familiar faces in this senior living place. They bring in performances in their auditorium like Richmond Ballet, the Richmond Symphony, and the…
Verified overview
What we know from public sources
- Care options
- Skilled Nursing, Continuing Care Retirement Communities
- Operator
- Not yet resolved
- Public price status
- Not publicly found
- Last source check
- October 21, 2026
Campus care settings
Skilled nursing
WESTMINSTER-CANTERBURY OF RICHMOND
158 CMS-certified beds · CMS CCN 495096
Classification and identity evidence
Why this community appears in these categories
Skilled Nursing
Current CMS-certified nursing-home provider record; classification does not imply current admission availability.
Authoritative classification evidence · observed October 14, 2026Continuing Care Retirement Communities
Listed in the Virginia State Corporation Commission Bureau of Insurance CCRC registry with a current disclosure statement. The registry supports the CCRC classification but does not prove current availability or publish a current price. The campus address was reviewed from the official disclosure and frozen in a versioned snapshot captured 2026-08-15.
Authoritative classification evidence · observed October 14, 2026Skilled Nursing
Current CMS-certified nursing-home provider record; classification does not imply current admission availability.
Authoritative classification evidence · observed September 16, 2026Skilled Nursing
Current CMS-certified nursing-home provider record; classification does not imply current admission availability.
Authoritative classification evidence · observed August 15, 2026Continuing Care Retirement Communities
Listed in the Virginia State Corporation Commission Bureau of Insurance CCRC registry with a current disclosure statement. The registry supports the CCRC classification but does not prove current availability or publish a current price. The campus address was reviewed from the official disclosure and frozen in a versioned snapshot captured 2026-08-15.
Authoritative classification evidence · observed August 15, 2026- CMS CCN: 495096 · Centers for Medicare & Medicaid Services · official source ↗
- CCRC PROVIDER: Westminster-Canterbury Corporation (Richmond) · Virginia State Corporation Commission · official source ↗
Facility-level payment evidence
Plans and public programs found in source records
These are directory, certification, contract, or participation records. They do not determine an individual’s eligibility, authorization, network benefits, cost sharing, admission, or whether a visit or stay is free.
Certified provider record
VA Medicaid
Payer: VA Medicaid · Service scope: Long Term Nursing
Room-and-board coverage is not publicly confirmed.
CMS Provider Data Catalog ↗ · source dated September 1, 2026Certified provider record
Original Medicare
Payer: Centers for Medicare & Medicaid Services · Service scope: Short Term Skilled Nursing
Room-and-board coverage is not publicly confirmed.
CMS Provider Data Catalog ↗ · source dated September 1, 2026Payment-program records
Medicare and Medicaid information
Medicaid
CMS provider type: Medicare and Medicaid
A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.
Medicare
CMS provider type: Medicare and Medicaid
A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.
Official oversight
Inspection and quality records
Coverage last checked October 21, 2026 via Centers for Medicare & Medicaid Services.
Questions to confirm with the community
- Additional care fees
- Not publicly disclosed
- Move-in fee
- Not publicly disclosed
- Exact unit availability
- Confirmation required
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