Community profile

WESTSIDE CARE CENTER

349 Bidwell Street, Manchester, CT

Skilled Nursing

★ 3.03 reviewsRead reviews

About the community

About WESTSIDE CARE CENTER

A source-provided community description has not been published yet. Verified care, address, pricing, and availability facts remain below.

Tracked public-data history

Recent changes

Each timeline item represents one source refresh. Times below show when our system detected a public-data change, not a notification from the community.

  1. November 3, 2026 at 5:03 AM PST

    1 change detected in this data refresh

    Inspection record updated

    Centers for Medicare & Medicaid Services cms quality profile is now available or has changed.

    Centers for Medicare & Medicaid Services ↗

Family and resident feedback

3.0 out of 5 from 3 reviews

Overall rating from Caring.com. Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.

★★★★★

Critical

I am/was a resident of this facility

I was not satisfied with staying there. The food is horrible. It comes served to you cold. The wait time to see your nurse is extremely lengthy. One nurse has 32 patients to pass meds to all by herself. The rooms have old furniture in it and the hallway smells like urin in the unit I was placed in. Not needed to be said but I was grateful that I luckily had to be sent to emergency room and was admitted to e.r so I didn't. Have to return to the facility

AnonymousMarch 17, 2025Caring.com

★★★★★

Positive

I am/was a resident of this facility

Their cleaning staff are always keeping the rooms clean as well as the common areas. The nurses are top notch and on the ball. The food, surprisingly good. I I would feel very comfortable with referring this place to family and friends.

ur2sickSeptember 23, 2021Caring.com

★★★★★

Positive

I am a friend or relative of a resident

My husband is in Westside Care Center, and he is there because he needs to be in a secure Alzheimer's unit. The staff is good. He cannot express any feelings at all because he does not comprehend anything, and he does not talk; he lost his speech years ago. It is a very secure place.

Caring105565950April 27, 2015Caring.com

Verified overview

What we know from public sources

Care options
Skilled Nursing
Operator
Not yet resolved
Public price status
Not publicly found
Last source check
November 3, 2026

Campus care settings

Skilled nursing

WESTSIDE CARE CENTER

134 CMS-certified beds · CMS CCN 075252

Classification and identity evidence

Why this community appears in these categories

Skilled Nursing

Current CMS-certified nursing-home provider record; classification does not imply current admission availability.

Authoritative classification evidence · observed November 3, 2026

Skilled Nursing

Current CMS-certified nursing-home provider record; classification does not imply current admission availability.

Authoritative classification evidence · observed September 15, 2026

Facility-level payment evidence

Plans and public programs found in source records

These are directory, certification, contract, or participation records. They do not determine an individual’s eligibility, authorization, network benefits, cost sharing, admission, or whether a visit or stay is free.

Certified provider record

CT Medicaid

Payer: CT Medicaid · Service scope: Long Term Nursing

Room-and-board coverage is not publicly confirmed.

CMS Provider Data Catalog ↗ · source dated October 1, 2026

Certified provider record

Original Medicare

Payer: Centers for Medicare & Medicaid Services · Service scope: Short Term Skilled Nursing

Room-and-board coverage is not publicly confirmed.

CMS Provider Data Catalog ↗ · source dated October 1, 2026

Payment-program records

Medicare and Medicaid information

Medicaid

CMS provider type: Medicare and Medicaid

A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.

Medicare

CMS provider type: Medicare and Medicaid

A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.

Official oversight

Inspection and quality records

Centers for Medicare & Medicaid Services2/5 overall CMS rating · 2/5 health inspection · 3/5 staffing · 8 recent-cycle deficienciesView the official record ↗

Coverage last checked November 3, 2026 via Centers for Medicare & Medicaid Services.

Questions to confirm with the community

Additional care fees
Not publicly disclosed
Move-in fee
Not publicly disclosed
Exact unit availability
Confirmation required