Willamette Springs Memory Care Community

We loved the facility and the staff, unfortunately they are not able to take our mom because they cannot administer sliding scale insulin.

I am a friend or relative of a current/past resident

As a visitor they allowed me to be hit by one of their residents on 2 different occasions while in 1-1 care. Next day after I got a concussion and neck trauma, my Dad who is a resident, was attacked by the same woman. They made me feel like the bad guy after when I was upset. Not irate and crazy, simply upset that they’re allowing it to take place. Always smells like urine. They don’t help residents change incontinence days on end, walking around with wet bottoms. Can’t ever find someone if you need something. Wher…

I visited this facility

Willamette Springs Memory Care was a relatively large facility, and it was all memory care. They arranged lots of activities for the residents. When I was walking around, the residents seemed to be out and about in the hallways and the common spaces a lot. The cleanliness was very good. The staff who assisted me with the tour was very good, informative, and friendly. There were lots of hallways for people to walk and there were some interior courtyards. In the middle was a common area with a kitchen and a seating a…

Inadequate staffing

My wife was there until her death in April of 2021. Based on my conversations with her, and on first hand experience one night when she requested staff assistance to use the restroom, they were short staffed and had frequent staff turnover.

Willameete Springs is a Beautiful Place

I would tell others that it is a nice and a good place for your loved ones. The staff are very nice, and helpful. Sometimes I wonder fi they have enough staff, but I don't know since I'm not allowed to go in due to their COVID protocols.

I am a friend or relative of a current/past resident

Before you pay your $2500 community fee, be sure that you have a full understanding of the tiered care system and the associated billing at Willamette Springs Memory Care. Ask specific questions regarding the criteria for each level of care. If not provided, request a copy of your dated and signed contract. Direct care staff is stretched thin by the physical scope of this large, four quadrant building with a 72 bed capacity. The scope of this issue is evident when you review the public record of state licensing vio…