About the community
Tracked public-data history
Each timeline item represents one source refresh. Times below show when our system detected a public-data change, not a notification from the community.
September 8, 2026 at 9:33 PM PDT
Inspection coverage changed from NOT_COVERED to COVERED.
Centers for Medicare & Medicaid Services cms quality profile is now available or has changed.
Centers for Medicare & Medicaid Services ↗Family and resident feedback
Overall rating from Caring.com. Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.
★★★★★
PositiveExcellent facility! Very caring staff! They took great care of my sweet grandmother! Would recommend to anyone!
★★★★★
CriticalWent into there a stage 2 pressure ulcer. Few weeks later was calling 911 , transferred by EMS to Grace Hospital. Surgery to remove infection and am bed bound and dying due to chronic osteomyelitis infection I contracted at Willow Ridge.
★★★★★
CriticalWhere is the upper management of this faculty? My FIL is not being bathed or given the attention he needs and no one here seems to care let alone do anything to appease him/us. They fired [name removed] and she was the only one we could come to, and who would actually listen to us. We call and the nurses station won’t answer our calls. There were bed bugs in the room next door and the staff didn’t bother to let us know that this issue was spreading into multiple resident rooms. I would think there were guideline…
★★★★★
CriticalThis facility must weed out the bad apples including [name removed] who oversees the day to day activities. She was employed here years ago, and God only knows why they allowed her to return. Desperate. As well as other staff members. many which are uncaring, insensitive, heartless and over worked. We as the residents family are highly concerned about our family members and have been assured that [name removed] is well aware of the ‘bad apples’ within the facility. Praying she takes serious action soon and weeds t…
★★★★★
PositiveThe facility was clean. Residents looked happy and cared for. Administrator was nice. Admissions department was kind and knowledgeable. I reviewed menu and food looked good. Activities calendar was nice.
★★★★★
PositiveMy father was there for short term rehab. He was very well cared for and the staff were nice and attentive to his needs. He had a spacious private room that was clean. Food was good. The Therapist we're great. We would choose them again.
Verified overview
Skilled nursing
150 CMS-certified beds · CMS CCN 345197
Classification and identity evidence
Current CMS-certified nursing-home provider record; classification does not imply current admission availability.
Authoritative classification evidence · observed September 16, 2026Source-published features
Grouped so you can scan what affects day-to-day life before opening an operator page.
Facility-level payment evidence
These are directory, certification, contract, or participation records. They do not determine an individual’s eligibility, authorization, network benefits, cost sharing, admission, or whether a visit or stay is free.
Certified provider record
Payer: Centers for Medicare & Medicaid Services · Service scope: Short Term Skilled Nursing
Room-and-board coverage is not publicly confirmed.
CMS Provider Data Catalog ↗ · source dated August 1, 2026Certified provider record
Payer: NC Medicaid · Service scope: Long Term Nursing
Room-and-board coverage is not publicly confirmed.
CMS Provider Data Catalog ↗ · source dated August 1, 2026Payment-program records
CMS provider type: Medicare and Medicaid
A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.
CMS provider type: Medicare and Medicaid
A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.
Official oversight
Coverage last checked October 21, 2026 via Centers for Medicare & Medicaid Services.
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