Community profile

WILLOWS OF SHELBYVILLE

2309 S Miller St, Shelbyville, IN

Skilled Nursing

★ 2.74 reviewsRead reviews

About the community

About WILLOWS OF SHELBYVILLE

A source-provided community description has not been published yet. Verified care, address, pricing, and availability facts remain below.

Tracked public-data history

Recent changes

Each timeline item represents one source refresh. Times below show when our system detected a public-data change, not a notification from the community.

  1. November 5, 2026 at 12:03 PM PST

    1 change detected in this data refresh

    Inspection record updated

    Centers for Medicare & Medicaid Services cms quality profile is now available or has changed.

    Centers for Medicare & Medicaid Services ↗

Family and resident feedback

2.7 out of 5 from 4 reviews

Overall rating from Caring.com. Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.

★★★★★

Critical

I am a friend or relative of a current/past resident

mom still in bed at1 pm breakfast on tray across room mom calling for help. not dressed soiled bed and self finally got aide to com help her

farmermom79March 11, 2022Caring.com

★★★★★

Critical

I am a friend or relative of a current/past resident

Completely negligent care. They allowed my father-in-law to fall in their care and they did not get him medical attention after the fall. He bleed internally for two days before they called family to say he fell two days ago and that they were rushing him to the hospital. He later died from the unattended injuries he suffered from the fall. If they had gotten him medical attention when he fell, he would be alive today. I wouldn't leave a stray dog there.

TericApril 15, 2021Caring.com

★★★★★

Positive

I am a friend or relative of a resident

This home is older and does not look like it has been updated in a long time. The art on the walls is outdated and so is the flooring. This is the only reason i would not give it 5 stars. The staff is attentive and friendly and makes my grandmother feel at home. I visit all hours of the day and night to check on her and pick up and drop off things for her. No matter what the hour the staff is at the same level of service, excellent. The place is always clean and all the other residents always appear happy and well …

ginagigliottiNovember 21, 2012Caring.com

★★★★★

Positive

I visited this facility

This is part of a Medicaid/Medicare Certified convalescent center which has been owned by the same famly since 1967. There are therapy services, hospice care, on site dialysis is available, and long and short and respite stays are welcome. The facility has a clean, home like atmosphere with beautiful grounds and outdoor courtyards for exercise. Local church groups visit regularly with Bible studies and church services which residents may attend if they choose. The local community provides many services also such as…

mpnMay 9, 2012Caring.com

Verified overview

What we know from public sources

Care options
Skilled Nursing
Operator
Not yet resolved
Public price status
Not publicly found
Last source check
November 5, 2026

Campus care settings

Skilled nursing

WILLOWS OF SHELBYVILLE

121 CMS-certified beds · CMS CCN 155022

Classification and identity evidence

Why this community appears in these categories

Skilled Nursing

Current CMS-certified nursing-home provider record; classification does not imply current admission availability.

Authoritative classification evidence · observed November 5, 2026

Skilled Nursing

Current CMS-certified nursing-home provider record; classification does not imply current admission availability.

Authoritative classification evidence · observed September 16, 2026

Facility-level payment evidence

Plans and public programs found in source records

These are directory, certification, contract, or participation records. They do not determine an individual’s eligibility, authorization, network benefits, cost sharing, admission, or whether a visit or stay is free.

Certified provider record

IN Medicaid

Payer: IN Medicaid · Service scope: Long Term Nursing

Room-and-board coverage is not publicly confirmed.

CMS Provider Data Catalog ↗ · source dated October 1, 2026

Certified provider record

Original Medicare

Payer: Centers for Medicare & Medicaid Services · Service scope: Short Term Skilled Nursing

Room-and-board coverage is not publicly confirmed.

CMS Provider Data Catalog ↗ · source dated October 1, 2026

Payment-program records

Medicare and Medicaid information

Medicaid

CMS provider type: Medicare and Medicaid

A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.

Medicare

CMS provider type: Medicare and Medicaid

A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.

Official oversight

Inspection and quality records

Centers for Medicare & Medicaid Services2/5 overall CMS rating · 2/5 health inspection · 1/5 staffing · 4 recent-cycle deficienciesView the official record ↗

Coverage last checked November 5, 2026 via Centers for Medicare & Medicaid Services.

Questions to confirm with the community

Additional care fees
Not publicly disclosed
Move-in fee
Not publicly disclosed
Exact unit availability
Confirmation required
WILLOWS OF SHELBYVILLE – Shelbyville, IN | CareOpenly