October 21, 2026 at 12:52 AM PDT
1 change detected in this data refresh
Inspection record updated
Centers for Medicare & Medicaid Services cms quality profile is now available or has changed.
Centers for Medicare & Medicaid Services ↗Community profile
WINDSOR ESTATES OF ST CHARLES
2150 West Randolph Street, Saint Charles, MO
★ 0.550 reviewsRead reviews
About the community
About WINDSOR ESTATES OF ST CHARLES
A source-provided community description has not been published yet. Verified care, address, pricing, and availability facts remain below.
Tracked public-data history
Recent changes
Each timeline item represents one source refresh. Times below show when our system detected a public-data change, not a notification from the community.
September 15, 2026 at 6:33 PM PDT
1 change detected in this data refresh
Inspection record updated
Centers for Medicare & Medicaid Services cms quality profile is now available or has changed.
Centers for Medicare & Medicaid Services ↗
Family and resident feedback
0.5 out of 5 from 50 reviews
Overall rating from Published source. Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.
★★★★★
CriticalDream became a nightmare
Interior was recently updated. Looked nice and was clean. The location was perfect for family to visit. Staff was nice and friendly. Staff however was short staffed and unavailable for care. Call light would not be responded to for 45 minutes or more and this was a bedridden patient. Family would have to track down a staff member for assistance. Resident would wait for someone to pass by room or have to yell for help when family wasn't present. Family was told by staff that call button rings at every nurse station …
★★★★★
Positivecould not be happier, very pleased, highly recommend
I am very pleased with Windsor. Everything is going well for my loved one. Staff have been excellent, they are all very good at what they do and friendly.
★★★★★
CriticalNice community but needs improvement
They have activities, but they are all in the indepedent living area, which is too far for the residents acess. You get what you pay for, and it's inexpensive. The dinner is late, and often cold when it gets to the residents. There has been times when the medication has been late, or my loved one has not recieved it. They are extremely short staffed. Be sure to get things in writing, if they tell you something verbally.
★★★★★
CriticalReview for Windsor Estates of St. Charles
We picked this community because of the cost. They are very friendly. Improvement would be in food and cleanliness.
★★★★★
PositiveJust had a tour of facility and very impressed with all the ammenities,knowledge of the business,compassion with the residents. Hope that mom will be very happy there. We love what we've seen so far...nice & clean(no smells except for the food that was being served)it smelled wonderful. Can't wait until mom move in.To be continued.
★★★★★
PositiveI toured this facility and it was ok, but definitely needs updated. The facility is not wheelchair friendly, which is a must for us, so we continued our search. If that's not a need for you or your loved one, I would say I recommend it as an option.
Verified overview
What we know from public sources
- Care options
- Skilled Nursing
- Operator
- Not yet resolved
- Public price status
- Not publicly found
- Last source check
- October 21, 2026
Campus care settings
Skilled nursing
WINDSOR ESTATES OF ST CHARLES
81 CMS-certified beds · CMS CCN 265518
Classification and identity evidence
Why this community appears in these categories
Skilled Nursing
Current CMS-certified nursing-home provider record; classification does not imply current admission availability.
Authoritative classification evidence · observed October 21, 2026Skilled Nursing
Current CMS-certified nursing-home provider record; classification does not imply current admission availability.
Authoritative classification evidence · observed September 16, 2026Skilled Nursing
Current CMS-certified nursing-home provider record; classification does not imply current admission availability.
Authoritative classification evidence · observed August 22, 2026- CMS CCN: 265518 · Centers for Medicare & Medicaid Services · official source ↗
Facility-level payment evidence
Plans and public programs found in source records
These are directory, certification, contract, or participation records. They do not determine an individual’s eligibility, authorization, network benefits, cost sharing, admission, or whether a visit or stay is free.
Certified provider record
MO Medicaid
Payer: MO Medicaid · Service scope: Long Term Nursing
Room-and-board coverage is not publicly confirmed.
CMS Provider Data Catalog ↗ · source dated September 1, 2026Certified provider record
Original Medicare
Payer: Centers for Medicare & Medicaid Services · Service scope: Short Term Skilled Nursing
Room-and-board coverage is not publicly confirmed.
CMS Provider Data Catalog ↗ · source dated September 1, 2026Payment-program records
Medicare and Medicaid information
Medicaid
CMS provider type: Medicare and Medicaid
A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.
Medicare
CMS provider type: Medicare and Medicaid
A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.
Official oversight
Inspection and quality records
Coverage last checked October 21, 2026 via Centers for Medicare & Medicaid Services.
Questions to confirm with the community
- Additional care fees
- Not publicly disclosed
- Move-in fee
- Not publicly disclosed
- Exact unit availability
- Confirmation required
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