Abridge Care Cottage of Kewaunee

Our family had an in person tour and we thought the experience was okay but it was just not the place for our loved one. We did like that they were honest about being short staffed but it was definitely not what we were liking. For someone who would be a little bit more sane and less behavioral it might be better.

I toured this facility. It's an older facility. The new executive director had just started and I was very impressed with him. He took his time with us and seemed genuinely enthusiastic about building the place up.

Caregiver [name removed]

I am writing to say that [name removed] is an exceptional caregiver! She helped [name removed] a lot this morning & I think [name removed] was comfortable with her. She even took [name removed] glasses or be straightened ON HER BREAK! Now that’s EXCELLENCE ABOVE & BEYOND her duties. I felt very much at ease when I left her. Tomorrow [name removed] may change but for today good. Hope your remodeling will help everyone. Give that gal A BIG RAISE! She deserves every penny.

Bad

Staff has always been unfriendly. Would not send my loved one here. Was hoping with new ownership it would change but same old faces same old problems. A shame! Love that they all smoke instead of taking care of my loved one!!

This is a place I won't send my dog. The staff is unfriendly, they stick their opinions into the clients business even though it not good for the clients. They don't care!!!!! The clients at times are in danger.

I am a friend or relative of a current/past resident

My mother moved to Emerald Shores. The care is very good and we're very happy with her there. Her room is very nice and has new carpeting; we're happy with it. She has memory issues, but the staff tries to keep her involved as much as possible. Their food is good. It's just a small community. They didn't have a specific library, but they have a lot of lounge areas. It's just about 20 beds and is in a rural area northeast of Wisconsin. They have outdoor areas.