Care Partners Assisted Living - Appleton

Terrible staff

The staff is atrocious. The two women always on second shift are always outside smoking together. They're awful to the residents and their families. They claim to clean residents rooms but I cannot even recall the last time my loved ones room was vacuumed or even had the toilet cleaned. The activities lady is really nice but she's the only good thing about the place. The director is awful as well. I reccomend you keep your loved ones away from here if you actually want them to be well cared for.

I am/was a resident of this facility

So I go in and visit my mother because they wouldn't answer the phone. I go into the facility there sitting on the couch playing with their phones. They told call back they didn't give the phone to my mother. Lazy people. Two people were passing out medications I called they told me they give the phone to my mom so I has go into the facility. They need to hire people who are movatied to work

I am a friend or relative of a current/past resident

When we first placed my mom there, I loved the facility and staff. they were attentive and communicated well. mom was there 8 months and then a new administrator was appointed. she stated in a meeting that she had no experience it was her first job as a director. most of the previous staff quit, new staff was unfriendly. everything seemed to go downhill at the facility. my mom became very sick and i was not notified by anyone at care partners. my mom passed away and the administrator did not notify me. the last two…

Very home like feeling which is important to our family. We could see our mother in this facility. The open spaces surrounding the building was appealing. The staff was friendly as were the residents. Clean and updated decor.

I visited this facility

No doors that stay open for handicapped people. No roof over drop off or pick up area. Most of all do not trust managerial staff.

not the worst but not the best

the activies were great when they have them. cant always find a person to come in,,the bingo games are fun with nice prizes of good quality..the painting projects were enjoyablethe .funiture is dirty, at least the arm chairs look very dirty..go sit on one. the food is ok one day and then the next it can be total junk. staff on phone while doing cares. i saw one staff member vaping in the building..its the same as smoking if you ask me. stopped in after dinner one time and floor was not sweep and tables were smeared…