Benchmark at North Andover

Great but food could be better.

Overall 4 stars. No issues other than the food. My sister is a vegetarian and this leaves her very few options since each meal is centered around a protein. I'm told that the food appears premade and does not taste very good. This is unfortunate since meals are a big part of the socialization there. Also, I will not eat there because they charge $[removed] for a something like a hotdog.

Review for Benchmark at North Andover

Great staff, great community and it is very easy to contact staff when you need to. Highly recommend by us. My family member moved in needed more help originally . And they provided everything she needed. They helped to facilitate assistance for her and encouraged her independence. She is doing great and has made many friends.

Warm and welcoming

Has a very warm feeling to it. Good vibe. Staff is caring and has noticed things like her not taking her meds regularly though she is doing her own med mgmt. She loves birds and they put a bird feeder outside of her window. She loves animals and they told her they are working on getting a community dog. Price is also reasonable comparing to other facilities.

Top notch full service facility

I would give them all 5s. They have been excellent with the whole overall process of getting my parents in. The administration staff and director Amy is excellent. My parents are having a hard time with the transition and Benchmark's staff is kind and supportive. They are working with my parents to slowly transition them in.

My tour guide was extremely knowledgeable about the services at Benchmark and responded to all of my questions. She made herself available for any questions that I may have in the future.

Review for Benchmark at North Andover

Some communication challenges made things difficult to navigate, yet staff was very open and willing to help clear things up. Overall would recommend.