Community profile

Bickford of Crystal Lake

717 McHenry Avenue, Crystal Lake, IL

Assisted LivingMemory Care

★ 3.941 reviewsRead reviews

About the community

About Bickford of Crystal Lake

There's a reason Bickford stands out in the world of senior living. Our focus? Ensuring your loved one feels at home, with delicious meals straight from our scratch kitchen, a roster of engaging activities, and the constant company of our devoted caregivers. But that's not all. Our HigherPath senior health model is nationally acclaimed, acting as a beacon of safety and proactive care. We’re not just waiting for…

Published floor plans

Studio

Assisted Living · 0 bedroom

Published starting price

$5,627/month

Care fees not included

Checked August 12, 2026
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1 Bedroom

Assisted Living · 1 bedroom

Published starting price

$6,388/month

Care fees not included

Checked August 12, 2026
Schedule a visit →

Semi-Private

Assisted Living

Published starting price

$3,650/month

Care fees not included

Checked August 12, 2026
Schedule a visit →

Studio

Memory Care · 0 bedroom

Published starting price

$6,388/month

Care fees not included

Checked August 12, 2026
Schedule a visit →

Semi-Private

Memory Care

Published starting price

$3,650/month

Care fees not included

Checked August 12, 2026
Schedule a visit →

Tracked published prices

Price history by floor plan

Compare floor plans over time. The lowest current option with tracked history is selected first.

Semi-Private$3,650 observed · tracking future changes
$3,650Aug 12, 2026

One source-published starting price observed so far. No price change has been observed yet.

Family and resident feedback

3.9 out of 5 from 41 reviews

Overall rating from Published source. Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.

★★★★★

Critical

Understaffed

They're severely understaffed, resulting in poor care and living experience.

AnonymousSeptember 25, 2026Published source

★★★★★

Positive

Bickford of Crystal Lake

The place is clean. Overall. They take care of my moms laundry very routinely Room size is great. Staff has been great. During the night some nights she is not checked in as much as suppose to be. Nurses are wonderful. Activity Director is awesome. My mom says for is always the same but that's my mom. Looks fine to me. When I see them preparing it it looks wonderful

See category ratings
Cleanliness
4.0 / 5
Friendliness
5.0 / 5
Value for Cost
5.0 / 5
Care Services
4.0 / 5
Activities
5.0 / 5
Staff
5.0 / 5
Meals & Dining
5.0 / 5
AnonymousJuly 17, 2026Published source

★★★★★

Critical

"Respite stay was OK, not great

The site was understaffed, but did not own up to that fact. To compound that issue, the electronic alert / paging system wasn't 100 percent reliable.

AnonymousMay 4, 2026Published source

★★★★★

Critical

Our Family's Experience - Would not recommend, not enough staff

If your loved one is in need of any rehab services I would not look at this facility. There is not enough staff to care for people who are in need of physical assistance. We had to hire round the clock caregivers to help care for my dad. Also: if your loved one transitions to hospice you should not stay there. They tried but they were not equipped to handle the situation.

AnonymousFebruary 12, 2026Published source

★★★★★

Positive

Friendly and home-like atmosphere.

I like the staff very much. They are warm, friendly, and very good at caring for the residents. I understand that it can be hard, but the food is a bit tasteless and not very warm. They could spend a little more time tailoring the activities to the individuals. My father is not a joiner, but he always worked with his hands. He is great at fixing or repairing things. It would be great to have an activity that allows him to quietly construct or repair something.

See category ratings
Cleanliness
4.0 / 5
Friendliness
5.0 / 5
Value for Cost
4.0 / 5
Care Services
4.0 / 5
Activities
3.0 / 5
Staff
5.0 / 5
Meals & Dining
3.0 / 5
Mary KDecember 8, 2025Published source

★★★★★

Critical

Friendly Respite Locale

Rooms were great size but the finishing touches were off. Every room was not fully handicapped accessible. Staff was very nice and knowledgeable, but clearly overworked. If one nurse called in sick, they struggled. Time to respond was a continuous issue. Activities were great and they clearly cared about getting people involved. Dining was satisfactory, although my mom did indicate the meals felt slightly repetitive. The only real complaint for her 6 week stay was the lack of consistent transportation to and from d…

AnonymousNovember 6, 2025Published source

Verified overview

What we know from public sources

Care options
Assisted Living, Memory Care
Public price status
Published starting price available
Last source check
October 22, 2026

Source-published features

Amenities and services

Grouped so you can scan what affects day-to-day life before opening an operator page.

Meals & dining

  • Vegetarian
  • Meals Provided

Health & wellness

  • Staffing & Ancillary Services
  • Memory Care
  • Medication Management
  • Incontinence Care
  • Non-Ambulatory Care
  • Diabetic Care

Services & convenience

  • Complimentary Transportation
  • Transportation at Cost
  • Resident Parking Available
  • Dogs Allowed
  • Cats Allowed
  • Pet Care Available
  • Beautician

Activities & engagement

  • Devotional Activities Offsite
  • Activities Off-site
  • Activities On-site
  • Devotional Activities On-Site

Outdoor spaces

  • Outdoor Common Areas
  • Indoor Common Areas

Apartment & room features

  • Bath Tubs
  • Respite or Short Term Stays Offered
  • Wheelchair Accessible Showers

Official oversight

Inspection and quality records

Inspection coverage has not yet been completed for this community. “Not covered” is not the same as “no violations found.”

Coverage last checked October 22, 2026.

Questions to confirm with the community

Additional care fees
Not publicly disclosed
Move-in fee
Not publicly disclosed
Exact unit availability
Confirmation required