★★★★★
CriticalI can’t say Mom doesn’t complain, but I understand why she does. For the level of money being spent, I don’t feel the overall experience matches the cost. The workers who care for my mother are amazing, and I truly appreciate the compassion and effort they show her. However, the facility itself feels a little lackluster and doesn’t have the warm, home-like feeling I would expect for the amount we are paying. I also feel the staff training could be much more focused on the memory-care side of things, especially wh…

