October 16, 2026 at 2:12 PM PDT
1 change detected in this data refresh
Operator information updated
Operator changed from not published to Dockerty Health Care Services Inc..
Community profile
14420 South Helmer Road, Battle Creek, MI
★ 4.59 reviewsRead reviews
About the community
Tracked public-data history
Each timeline item represents one source refresh. Times below show when our system detected a public-data change, not a notification from the community.
October 16, 2026 at 2:12 PM PDT
Operator changed from not published to Dockerty Health Care Services Inc..
Family and resident feedback
Overall rating from Caring.com. Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.
★★★★★
PositiveThe Heritage Assisted Living Community was a little older than the other place, but very nice, clean, and well-kept. The rooms were similar, but a little bit smaller, just a little more dated, but everything else was very similar. They have a large, nice dining room and activity room, a theater room, and seating areas. I only met with the marketing director. She was very knowledgeable and helpful and gave us the tour.
★★★★★
PositiveWe really liked The Heritage Assisted Living Community. It was nice and clean. The people seemed really nice. We just met the woman that was showing us around. There wasn't anything I didn't like about it. Everything was light, airy, and clean. The rooms were nice. The residents were all doing different activities at the time. They were making crafts, and some were playing horseshoes. They said they do bingo and other things, too. They had a really nice courtyard and there's a couple of ponds around …
★★★★★
PositiveThe Heritage Assisted Living Community was beautiful, but it was big. I felt it will be overwhelming for my uncle because he's not very mobile. I was afraid he'd get confused. It was very nice and clean. The staff seemed fine. The rooms were clean and they're an appropriate size for what they need. I only saw the one room. They offered amenities, hair salon, and different activities. It's just so big for people that aren't very mobile; that was my big thing.
★★★★★
PositiveHeritage Assisted Living was a physically gorgeous building. It looks like an upscale hotel lobby when you walk in with a very nice dining room and lovely accouterments. They had a grand piano and a sunroom. It was nice. The rooms were wonderful. The smallest one was a studio apartment. It had a kitchenette, which included a refrigerator, a sink, and a countertop for plugging in a microwave. They also had beautiful big bathrooms. So, that was exceptional. The facility itself was fabulous. They have an exercise room…
★★★★★
PositiveMy mother-in-law moved to Heritage Assisted Living. My impression about this place is that the staff was welcoming since you walked in the door. It is bright and has a homey feel. It's clean and neat. The staff and the residents themselves were welcoming and happy. I think she is very happy with the level of care and attention that the staff is providing her.
★★★★★
PositiveWe toured this community when we were looking into care options for our loved one. Over all it seemed like a very nice place, the staff were friendly and the facility itself looked clean and well kept. However, it was a very large community, with a lot of space between rooms and common areas. It would not have been a good fit for our loved one.
Verified overview
Source-published features
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Official oversight
Inspection coverage has not yet been completed for this community. “Not covered” is not the same as “no violations found.”
Coverage last checked October 21, 2026.