Studio
Assisted Living · 0 bedroom
Schedule a visit →Community profile
615 Southpointe Ct, Colorado Springs, CO
★ 3.869 reviewsRead reviews
About the community
Assisted Living · 0 bedroom
Schedule a visit →Assisted Living · 1 bedroom
Schedule a visit →Assisted Living
Schedule a visit →Memory Care · 0 bedroom
Schedule a visit →Memory Care · 1 bedroom
Schedule a visit →Family and resident feedback
Overall rating from Published source. Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.
★★★★★
CriticalThey are way understaffed, and because of that the care is terrible!! activities seem to be all right??? cleanliness of the rooms is almost nonexistent!!! laundry hardly ever gets done we end up doing it ourselves! They tell us to mark all her clothes, but it doesn't do any good! Most of the time half of the clothes she gets put back in her room don't belong to her!
★★★★★
PositiveActivities coordinator for the memory care community is exceptional; staff is friendly, apartment size is adequate.
★★★★★
CriticalMy family moved my parents into this assisted living facility in February. Sadly, my dad passed away just two weeks later. During an already difficult time, we spent months dealing with billing errors and poor communication. The facility overbilled my mom by more than $[removed] through ACH withdrawals from her bank account. It took nearly three months and multiple meetings to correct the error and receive a reimbursement of over $[removed]. Even then, the first reimbursement check was made out incorrectly and cou…
★★★★★
CriticalMost of the rooms are shared bathrooms, which doesn't work out for sanitary reasons!! They have major issues with laundry service, and cleanliness of the room rooms! Communication with staff is horrible!
★★★★★
PositiveThe Clare Bridge Program Ccordinator/Activities Director is amazing! She conducts many activities for the memory care patients and truly cares how each resident feels. The staff are wonderful people and dining services are tip top. The community is warm and welcoming but also safe for their memory care residents.
★★★★★
PositiveMom has been happy at Brookdale Broadmoor the staff is engaging and treats her very well. There are a lot of activities that they do with her to keep her engaged and happy.
Verified overview
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Official oversight
Inspection coverage has not yet been completed for this community. “Not covered” is not the same as “no violations found.”
Coverage last checked October 22, 2026.