Brookdale Mandeville

Getting Help for My Dad

The staff were incredibly helpful and responsive in meeting with me and my dad and coordinating his move in once we'd decided on Brookdale. They have also gone WAY out of their way to help with some prescription fills he needed at the point he moved in.

Brookdale is a beautiful facility. My only dislike was the microwave and refrigerator are in the bedroom.

I visited this facility

Brookdale Mandeville was clean, the residents seemed very happy, and the sales coordinator, Miss Melanie, was very inviting and informative. She made me feel comfortable, and I really wanted my mother-in-law there. She made me feel comfortable with the facility, but unfortunately, they couldn't provide the level of care that my mother-in-law needed. It seemed very well maintained and traditional. The rooms were functional and well-kept.

Brookdale Mandeville

Many much older female residents (over age 95). Very easy to take care of so my younger brother (age 67) was too much effort. Quickly sent off to geriatric psych ward twice. My brother slept at Brookdale for only 2 nights, but Brookdale took 'rent' for 3 months and does not want to refund any. Told me on [Date Removed] that my brother was not welcome back, then on [Date Removed] still withdrew a full month of rent.

Brookdale Mandeville review

Brookdale is a good fit for my husband. He likes the friendly staff and the cleanliness of the facility.

Our experience

The activities director is amazing. She engages the residents and truly cares. The CNAs also do a great job. However, the nursing directors are not good. They are very dismissive to towards the residents and families.