Studio
Memory Care · 0 bedroom
Schedule a visit →About the community
Memory Care · 0 bedroom
Schedule a visit →Memory Care
Schedule a visit →Family and resident feedback
Overall rating from Published source. Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.
★★★★★
PositiveOverall 5 stars - the room is a little small when three of us come to visit but that is not often. Jan is very happy with the food and activities and the entire staff is really responsive. The whole place is very clean.
★★★★★
CriticalThere has been a lot of turn over in the 8 weeks we have been there. Their emergency cords in the rooms do not work. They advertised 2x per week laundry and housekeeping, and it is only 1x per week. They are not clear about how their levels of care are defined. Asked for more supervision of my MIL but cant see that in practice. The cost is [Amount Removed] more than initially.
★★★★★
PositiveI would recommend to others. However, the price will be out of reach as they raise rates and the insurance coverage expires. I am going to check further into qualification for VA facilities.
★★★★★
PositiveI would say there is a high staff turnover but I still feel it is the best fit for my husband. I like that he has a private bedroom with a window, personal climate control, and bathroom with toilet and sink. They also have a lovely and well maintained outdoor space surrounding the facility.
★★★★★
CriticalIt smells bad, almost every time we have gone. Staff are on their own personal phone conversations. We often hear ample amounts of profanities. There are times we have visited during meals and residents are eating with no staff present. The grounds out back are one of the very few positives this place has. We are currently working on moving mom to another place.
★★★★★
PositiveWe had a great tour of Brookdale Reno. We went to the community room, the kitchen, and the TV room, and we looked at one of the model bedrooms. Everything was safety conscious. There were no tripping hazards, nothing that anybody could get hurt with. It was very nice. It was almost perfect. And then we walked around the outside. We petted their pets - 2 cats and 2 dogs. The lady who gave us the tour was very nice and informational, and she had all the answers we needed.
Verified overview
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Official oversight
Inspection coverage has not yet been completed for this community. “Not covered” is not the same as “no violations found.”
Coverage last checked October 22, 2026.