Community profile

Brookhaven Nursing and Rehabilitation Center

1855 Cheyenne Dr., Carrollton, TX

Skilled Nursing

★ 2.415 reviewsRead reviews

About the community

About Brookhaven Nursing and Rehabilitation Center

A source-provided community description has not been published yet. Verified care, address, pricing, and availability facts remain below.

Tracked public-data history

Recent changes

Each timeline item represents one source refresh. Times below show when our system detected a public-data change, not a notification from the community.

  1. October 24, 2026 at 2:04 PM PDT

    1 change detected in this data refresh

    Inspection record updated

    Centers for Medicare & Medicaid Services cms quality profile is now available or has changed.

    Centers for Medicare & Medicaid Services ↗
  2. September 15, 2026 at 7:15 PM PDT

    1 change detected in this data refresh

    Inspection record updated

    Centers for Medicare & Medicaid Services cms quality profile is now available or has changed.

    Centers for Medicare & Medicaid Services ↗

Family and resident feedback

2.4 out of 5 from 15 reviews

Overall rating from Caring.com. Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.

★★★★★

Critical

I am a friend or relative of a current/past resident

They are currently under new management and re-admitting all patients. As part of the process, they are trying to get family to sign agreements as a "responsible party." In the agreement, the family member is agreeing that they will use the patient's money to pay the bills. However, family members may not be legally entitled to do this. If you are not a spouse or guardian, and you do not have power of attorney, you are not legally entitled to manage your relative's money. Brookhaven is asking re…

Sbt1143November 20, 2025Caring.com

★★★★★

Critical

I visited this facility

Every time I go to Brookhaven Nursing and Rehabilitation Center (I've actually sung in there a couple of times with a friend), the staff is nice. I was singing for their entertainment as a volunteer. The facility looks good and they have activities and most of the people seem happy, but I just can't deal with the smell. That was the main thing. We were in the eating area where they do their activities and it's orderly. They have good activities. My pastor does bingo and different stuff every week.

Reviewer RC#0919bOctober 7, 2024Caring.com

★★★★★

Positive

I am a friend or relative of a current/past resident

My dad is in Brookhaven Nursing Center. The staff is very friendly. They provide everything from bedding to furniture. They have a doctor, nursing, and medication providers. They have a great dietary kitchen, so that way they can make sure that his dietary needs are met. His room is almost like a hospital setting because it's a nursing home. He has a medical bed, a little dresser, a chair, and a TV. He shares the room with a gentleman, but he's comfortable there. They have rooms for residents to chill in,…

JessicaJuly 25, 2023Caring.com

★★★★★

Critical

I am/was a resident of this facility

I was a resident at Brookhaven nursing for about 4 months and in that time there were only a few staff members that did their job properly there was nurse named star she was very good at her job and got anything done and I need it done in a timely manner and then there was the CNA Joseph who was always in a good mood and singing and took care of his patients with no problems. But that's the best I could say about this place as there were several times I had to wait for hours to be changed and my backside got r…

current resident 2January 25, 2023Caring.com

★★★★★

Critical

I am/was a resident of this facility

Staff some are good the administrator doesn’t care about the residents just filling beds

outlaw11979September 3, 2022Caring.com

★★★★★

Critical

I am a friend or relative of a current/past resident

My mother was there and had care I would recommend for a dog. Staff overworked and non caring....Was shown a single room but placed in a shared room. Nurse walked out of a review when we asked for their recommendations Would only place mom in isolation when we took a registered nurse to evaluate her. She had a highly dangerous condition that Brookhaven refused to treat before they were threatened. Highly RECOMMEND DON'T GO THERE.

JDaleDecember 4, 2020Caring.com

Verified overview

What we know from public sources

Care options
Skilled Nursing
Operator
Not yet resolved
Public price status
Not publicly found
Last source check
October 24, 2026

Campus care settings

Skilled nursing

Brookhaven Nursing and Rehabilitation Center

180 CMS-certified beds · CMS CCN 455412

Classification and identity evidence

Why this community appears in these categories

Skilled Nursing

Current CMS-certified nursing-home provider record; classification does not imply current admission availability.

Authoritative classification evidence · observed October 24, 2026

Skilled Nursing

Current CMS-certified nursing-home provider record; classification does not imply current admission availability.

Authoritative classification evidence · observed September 16, 2026

Skilled Nursing

Current CMS-certified nursing-home provider record; classification does not imply current admission availability.

Authoritative classification evidence · observed August 25, 2026

Facility-level payment evidence

Plans and public programs found in source records

These are directory, certification, contract, or participation records. They do not determine an individual’s eligibility, authorization, network benefits, cost sharing, admission, or whether a visit or stay is free.

Certified provider record

TX Medicaid

Payer: TX Medicaid · Service scope: Long Term Nursing

Room-and-board coverage is not publicly confirmed.

CMS Provider Data Catalog ↗ · source dated September 1, 2026

Certified provider record

Original Medicare

Payer: Centers for Medicare & Medicaid Services · Service scope: Short Term Skilled Nursing

Room-and-board coverage is not publicly confirmed.

CMS Provider Data Catalog ↗ · source dated September 1, 2026

Payment-program records

Medicare and Medicaid information

Medicaid

CMS provider type: Medicare and Medicaid

A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.

Medicare

CMS provider type: Medicare and Medicaid

A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.

Official oversight

Inspection and quality records

Centers for Medicare & Medicaid Services1/5 overall CMS rating · 1/5 health inspection · 1/5 staffing · 10 recent-cycle deficienciesView the official record ↗

Coverage last checked October 24, 2026 via Centers for Medicare & Medicaid Services.

Questions to confirm with the community

Additional care fees
Not publicly disclosed
Move-in fee
Not publicly disclosed
Exact unit availability
Confirmation required
Brookhaven Nursing and Rehabilitation Center – Carrollton, TX | CareOpenly