Community profile

Brookstone Terrace of Greensboro

3896 North Elm Street, Greensboro, NC

Assisted LivingMemory Care

★ 4.874 reviewsRead reviews

About the community

About Brookstone Terrace of Greensboro

Brookstone Terrace of Greensboro is located in Greensboro, North Carolina, a city rich in culture, history and arts. Our community offers Assisted Living and Memory Care and is conveniently near medical facilities, upscale shopping centers and other conveniences. Residents can experience weekly excursions to the social events in Greensboro or just relax on one of our sunrooms or porches. Meals are served…

Published floor plans

Studio

Assisted Living · 0 bedroom

Published starting price

$5,000/month

Care fees not included

Checked August 2, 2026
Schedule a visit →

Studio

Memory Care · 0 bedroom

Published starting price

$7,000/month

Care fees not included

Checked August 2, 2026
Schedule a visit →

Tracked published prices

Price history by floor plan

Compare floor plans over time. The lowest current option with tracked history is selected first.

Studio$5,000 observed · tracking future changes
$5,000Aug 2, 2026

One source-published starting price observed so far. No price change has been observed yet.

Family and resident feedback

4.8 out of 5 from 74 reviews

Overall rating from Published source. Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.

★★★★★

Critical

The Business Takes Priority Over the Residents Interests

New ownership took over about a year ago and has spent millions on improving the facility. They’ve done a wonderful job and the place looks great. Unfortunately, the people side of the equation has deteriorated significantly. Resident care is lacking, especially at night when you can’t get through to anyone either by call bell or phone. Management is invisible for the most part.

See category ratings
Cleanliness
5.0 / 5
Friendliness
3.0 / 5
Value for Cost
1.0 / 5
Care Services
1.0 / 5
Activities
1.0 / 5
Staff
4.0 / 5
Meals & Dining
2.0 / 5
JamesOctober 12, 2026Published source

★★★★★

Positive

Review for Brookstone Terrace of Greensboro

We have mostly been happy with the community. Outings are great and my father in law is definitely more active than he used to be. Staff has been very good and residents seem happy. Biggest suggestion would be open communication with the staff to ensure all needs are being met.

AnonymousMay 13, 2026Published source

★★★★★

Positive

Review for Brookstone Terrace of Greensboro

1. Staff: Since new company, there has been a lot of CNA turnover. 2. Quality of care: On a scale from 1 to 5, with five being best, I would say quality of care is probably a 3 1/2 to 4 on any given day. 3. Food/Dining experience: has improved greatly from Carriage House to Brookstone of Greensboro. There had been high turnover in this area as well, but things seem to be settling down and the quality of the food seems to be much better. 4. Cleanliness: upgrades and renovations to the entire facility have really …

AnonymousApril 23, 2026Published source

★★★★★

Positive

I visited this facility

My friend will be moving into Brookstone Terrace of Greensboro. The community is excellent. It's a beautiful place. The rooms are all being remodeled because they used to belong to another company. The room that they showed us is all remodeled with new floors. The sink is beautiful. My friend's bedroom has brand new vinyl flooring and nice, big, spacious closet just for herself. She will be by herself, and that's a good thing. The staff who gave the tour was excellent. He was very sociable and very c…

DianeApril 6, 2026Caring.com

★★★★★

Positive

A Kind Community

I would give a solid 4 across the board! What I like the most about the community is overall the general feel here. The staff are kind and there are only about 20 residents. The staff is consistent and know my mom and what her needs are.

See category ratings
Cleanliness
4.0 / 5
Friendliness
4.0 / 5
Value for Cost
4.0 / 5
Care Services
4.0 / 5
Activities
4.0 / 5
Staff
4.0 / 5
Meals & Dining
4.0 / 5
SharonFebruary 3, 2026Published source

★★★★★

Positive

Review for Brookstone Terrace of Greensboro

Carriage House provides a clean and very safe space for the residents. Would recommend to others.

KeithDecember 30, 2025Published source

Verified overview

What we know from public sources

Care options
Assisted Living, Memory Care
Public price status
Published starting price available
Last source check
October 22, 2026

Source-published features

Amenities and services

Grouped so you can scan what affects day-to-day life before opening an operator page.

Meals & dining

  • Meals Provided
  • Room Service
  • Vegan
  • Kosher
  • Vegetarian
  • Low / No Sodium
  • Guest Meals
  • Restaurant Style Dining
  • Special Dining Programs
  • No Sugar
  • Private Dining Room

Health & wellness

  • Incontinence Care
  • Staffing & Ancillary Services
  • Medication Management
  • Memory Care
  • High Acuity Care
  • Diabetic Care
  • Non-Ambulatory Care

Services & convenience

  • Resident Parking Available
  • Property Convenient to Public Transit
  • Laundry Service / Drycleaning
  • Beautician
  • Housekeeping
  • English
  • Complimentary Transportation
  • Uncovered Parking
  • Transportation at Cost

Activities & engagement

  • Trivia Games
  • Live Musical Performances
  • Gardening Club
  • Educational Speakers / Life Long Learning
  • Community Service Programs
  • Stretching Classes
  • BBQs or Picnics
  • Light Therapy Programs
  • Cards / Pinochle Club
  • Birthday Parties
  • Happy Hour
  • Wine Tasting
  • Dances
  • Holiday Parties
  • Walking Club
  • Other Religious Services
  • Christian Services
  • Visiting Chaplain or Priest
  • Activities On-site
  • Intergenerational Programs
  • Activities Off-site
  • Art Classes
  • Current Events Club
  • Live Dance or Theater Performances
  • Montessori Programs
  • Pet-focused Programs
  • Cooking Classes
  • Day Trips and Outings
  • Karaoke
  • Book Club
  • Devotional Activities On-Site
  • Yoga / Chair Yoga
  • Bible Study Group

Outdoor spaces

  • Outdoor Common Areas
  • TV Lounge
  • Beauty Salon
  • Meeting Room
  • Indoor Common Areas
  • Central Fireplace
  • Library
  • Private Bath
  • Outside Patio
  • Raised Garden Beds
  • Arts and Crafts Center
  • Movie or Theater Room
  • Game Room
  • Piano or Organ

Apartment & room features

  • Bath Tubs
  • Kitchenette
  • Respite or Short Term Stays Offered
  • Wi-Fi/high-speed internet
  • Handicap Accessible
  • Air Conditioned
  • Wheelchair Accessible Showers
  • Cable or Satellite TV
  • Ground Floor Units

Official oversight

Inspection and quality records

Inspection coverage has not yet been completed for this community. “Not covered” is not the same as “no violations found.”

Coverage last checked October 22, 2026.

Questions to confirm with the community

Additional care fees
Not publicly disclosed
Move-in fee
Not publicly disclosed
Exact unit availability
Confirmation required