Studio
Assisted Living · 0 bedroom
$5,000/month
Care fees not included
Checked August 2, 2026Community profile
3896 North Elm Street, Greensboro, NC
★ 4.874 reviewsRead reviews
About the community
Assisted Living · 0 bedroom
$5,000/month
Care fees not included
Checked August 2, 2026Memory Care · 0 bedroom
$7,000/month
Care fees not included
Checked August 2, 2026Tracked published prices
Compare floor plans over time. The lowest current option with tracked history is selected first.
One source-published starting price observed so far. No price change has been observed yet.
Family and resident feedback
Overall rating from Published source. Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.
★★★★★
CriticalNew ownership took over about a year ago and has spent millions on improving the facility. They’ve done a wonderful job and the place looks great. Unfortunately, the people side of the equation has deteriorated significantly. Resident care is lacking, especially at night when you can’t get through to anyone either by call bell or phone. Management is invisible for the most part.
★★★★★
PositiveWe have mostly been happy with the community. Outings are great and my father in law is definitely more active than he used to be. Staff has been very good and residents seem happy. Biggest suggestion would be open communication with the staff to ensure all needs are being met.
★★★★★
Positive1. Staff: Since new company, there has been a lot of CNA turnover. 2. Quality of care: On a scale from 1 to 5, with five being best, I would say quality of care is probably a 3 1/2 to 4 on any given day. 3. Food/Dining experience: has improved greatly from Carriage House to Brookstone of Greensboro. There had been high turnover in this area as well, but things seem to be settling down and the quality of the food seems to be much better. 4. Cleanliness: upgrades and renovations to the entire facility have really …
★★★★★
PositiveMy friend will be moving into Brookstone Terrace of Greensboro. The community is excellent. It's a beautiful place. The rooms are all being remodeled because they used to belong to another company. The room that they showed us is all remodeled with new floors. The sink is beautiful. My friend's bedroom has brand new vinyl flooring and nice, big, spacious closet just for herself. She will be by herself, and that's a good thing. The staff who gave the tour was excellent. He was very sociable and very c…
★★★★★
PositiveI would give a solid 4 across the board! What I like the most about the community is overall the general feel here. The staff are kind and there are only about 20 residents. The staff is consistent and know my mom and what her needs are.
★★★★★
PositiveCarriage House provides a clean and very safe space for the residents. Would recommend to others.
Verified overview
Source-published features
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Official oversight
Inspection coverage has not yet been completed for this community. “Not covered” is not the same as “no violations found.”
Coverage last checked October 22, 2026.