Eagle Point Senior Living

Beautiful but poorly run.

When it comes to the friendliness of the staff 90% would get a -1 and 10% would get a 5. They lied and added [fee removed]. if they would get care. I ran 2x a day until I hired outside help. It was by far the worst experience I have ever had. I could write a book on how bad it was. When my dad choked on the dining room and taken by ambulance, they said I had to pay for the meals while he was in rehab all month. "He didn't give a 30-day notice that he was going to be gone! " Are you kidding me? You called the ambula…

Wonderful facility, would recommend

The move in process was easy and staff was flexible!! The view is great!

I visited this facility

Eagle Point Senior Living was a beautiful facility. It was gorgeous. You can't beat the views and the quality of workmanship that was done on the building. It's right on the river and there are walking paths around. There are outdoor fire pits. It's just really, really nice. The rooms are nice. It's like a small apartment. The person who gave the tour was good. She was knowledgeable and she was able to answer the questions we had.

We toured with Eagle Point and it was very expensive and the tour guide that took us around was disappointing. That was the main reason we did not choose this facility.

Appearances Are Deceiving

The facility is lovely, and it's located in a beautiful location, but the care and communication were horrific.

I am a friend or relative of a current/past resident

My grandmother has moved to Eagle Point Senior Living. We chose this place because there were a lot of staff around, so it made me feel like my grandma would readily be able to see someone if she needed it. They would deliver meals to her room, and it seemed to be a happy community. They have a beauty shop, they have a library, they have an exercise center, and happy hour, and they allow cats. It's located on the river, and they also have memory care across the street.