September 15, 2026 at 6:41 PM PDT
1 change detected in this data refresh
Inspection record updated
Centers for Medicare & Medicaid Services cms quality profile is now available or has changed.
Centers for Medicare & Medicaid Services ↗Community profile
Charles T Sitrin Health Care Center Inc
2050 Tilden Ave, New Hartford, NY
★ 2.39 reviewsRead reviews
About the community
About Charles T Sitrin Health Care Center Inc
A source-provided community description has not been published yet. Verified care, address, pricing, and availability facts remain below.
Tracked public-data history
Recent changes
Each timeline item represents one source refresh. Times below show when our system detected a public-data change, not a notification from the community.
Family and resident feedback
2.3 out of 5 from 9 reviews
Overall rating from Caring.com. Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.
★★★★★
PositiveI am/was a resident of this facility
I am at Sitrin Health Care Center for rehab. Physical and occupational therapy are very good here. They're good at getting people back on their feet and doing things. The nursing staff is good, too. You can get a choice of your meals. Sometimes they don't do it exactly right, but they try to get you to eat something that you like, and they have alternates. Sometimes they don't have as much help as they could have, but they work with what they've got. Because of COVID, the activities aren't …
★★★★★
CriticalI am/was a resident of this facility
I spent several days in the rehab facility. Fast forward 6 months and I just received a collections notice to pay a bill I was never sent and now have an order to appear in court even though I was never contacted by Sitrin. I was told prior to going to the facility it would be covered 100% then am told I owe them 3500 dollars. The billing department is incompetent and never responded to our several attempts to clear up this matter. I would be very cautious if you are thinking of going here or sending your loved one…
★★★★★
PositiveI am a friend or relative of a current/past resident
My father-in-law moved into Sitrin Health Care Center. It was something that we kind of did as a Google search. It looked like they had a powerful website, so that was very helpful for us in the initial stages. The floors and carpeting looked a little aged. They did say that they're in the process of refurbishing all of the homes. I would expect soon that the floors and carpeting will be updated. The staff members were super friendly. They did provide a testing kit. Before you go there, you have to take a test…
★★★★★
CriticalI am a friend or relative of a current/past resident
Caused malnutrition, rudest uncaring staff, terrible food, refusal to walk the patient out of laziness, rudest make social worker, staff refused to provide adequate water, they resent any asking for help with patients. They put catheters in because too lazy to walk the patients. They force patients to be wheeled 23 hours a day except in physical therapy. They are riding on their false reputation. Newsweek is off. I wouldn't put my dog in there. Scary place, rudest, uncaring, lying staff, except for a few. This…
★★★★★
CriticalI am a friend or relative of a current/past resident
So sad when you visit a friend there that there is no staff around. They say they are always busy at other houses. Where is the concern and caring? Certainly not at Sitrin. Very very sad to see. As we age we should be respected . That doesn’t happen there.
★★★★★
PositiveI visited this facility
Attentive daughter obviously doesn't know what she is talking about Tammy Burdick is the DON since 2013 Not Colleen Tuttle, maybe that's why she never returned your phone call.People know your facts before posting information that's is inaccurate it makes you look foolish.
Verified overview
What we know from public sources
- Care options
- Skilled Nursing
- Operator
- Not yet resolved
- Public price status
- Not publicly found
- Last source check
- October 21, 2026
Campus care settings
Adult day program
Charles T Sitrin Health Care Center Inc
Capacity not published
Skilled nursing
CHARLES T SITRIN HEALTH CARE CENTER INC
188 CMS-certified beds · CMS CCN 335475
How care is delivered
Day, long-term, and short-stay services
Service format is separate from care need. Respite means temporary substitute care intended to give a regular caregiver relief. “Not publicly confirmed” is not the same as “No.”
Adult day program
Medical adult day
Respite purpose: Not publicly confirmed · Overnight: No
Payment: Self-pay not publicly confirmed
New York State Department of Health Adult Day Health Care Programs ↗ · source dated August 19, 2026Classification and identity evidence
Why this community appears in these categories
Skilled Nursing
Current CMS-certified nursing-home provider record; classification does not imply current admission availability.
Authoritative classification evidence · observed September 16, 2026Skilled Nursing
Current CMS-certified nursing-home provider record; classification does not imply current admission availability.
Authoritative classification evidence · observed August 20, 2026- STATE FACILITY LICENSE: 3227304N · New York State Department of Health · official source ↗
- CMS CCN: 335475 · Centers for Medicare & Medicaid Services · official source ↗
Facility-level payment evidence
Plans and public programs found in source records
These are directory, certification, contract, or participation records. They do not determine an individual’s eligibility, authorization, network benefits, cost sharing, admission, or whether a visit or stay is free.
Certified provider record
NY Medicaid
Payer: NY Medicaid · Service scope: Long Term Nursing
Room-and-board coverage is not publicly confirmed.
CMS Provider Data Catalog ↗ · source dated August 1, 2026Certified provider record
Original Medicare
Payer: Centers for Medicare & Medicaid Services · Service scope: Short Term Skilled Nursing
Room-and-board coverage is not publicly confirmed.
CMS Provider Data Catalog ↗ · source dated August 1, 2026Payment-program records
Medicare and Medicaid information
Medicaid
CMS provider type: Medicare and Medicaid
A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.
Medicare
CMS provider type: Medicare and Medicaid
A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.
Official oversight
Inspection and quality records
Coverage last checked October 21, 2026 via Centers for Medicare & Medicaid Services.
Questions to confirm with the community
- Additional care fees
- Not publicly disclosed
- Move-in fee
- Not publicly disclosed
- Exact unit availability
- Confirmation required
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