Cindy's Care Home

Awful Experience for My Mom

Before my 88-year old mom with dementia was admitted to a lovely memory care facility in Ormond Beach she had a short stay at Cindy’s. The preliminary paperwork and surprise fees were sketchy. Her first week there, she had to be taken by ambulance at my insistence for what sounded like a pneumonia. There was a large dog gated in the kitchen which we weren’t told about. Then, a few months later, we had a hurricane, and they lost power. Mom was on oxygen, and I was told that Cindy’s evac plan was to bring her patient…

Horrible Experience for My Mom

I was referred to Cindy’s by a social worker who was helping me with Medicaid filing for my 88-year old mom with dementia. I hastily placed her at this home as she required round the clock care. After 3 days I received a call from Cindy as my mom was wheezing heavily & there was a gurgling sound while breathing. I asked her to put my mom on the phone, and knew immediately she needed to call 911. For a so-called LPN Cindy should have known. After 2 months Hurricane Irma hit & Cindy contacted me to come pick up mom …

Fabulous!

Fabulous, very caring, very clean, very professional, no problems there! I wouldn't hesitate to recommend them to anybody.

Upon a drive-by of this facility, our first impressions were: 1. We were disappointed in the neighborhood. 2. The facility was a duplex. 3. No parking. 4. Outside of house had a nice appearance, but we had concerns about the surrounding properties. Upon visiting larger facilities, we feel Mom would be happier in a larger facility atmosphere. We cancelled the appointment.