October 16, 2026 at 9:43 PM PDT
1 change detected in this data refresh
Inspection record updated
Centers for Medicare & Medicaid Services cms quality profile is now available or has changed.
Centers for Medicare & Medicaid Services ↗Community profile
Emerald Ridge Health and Rehabilitation
25 Reynolds Mountain Boulevard, Asheville, NC
★ 2.924 reviewsRead reviews
About the community
About Emerald Ridge Health and Rehabilitation
A source-provided community description has not been published yet. Verified care, address, pricing, and availability facts remain below.
Tracked public-data history
Recent changes
Each timeline item represents one source refresh. Times below show when our system detected a public-data change, not a notification from the community.
September 15, 2026 at 6:43 PM PDT
1 change detected in this data refresh
Inspection record updated
Centers for Medicare & Medicaid Services cms quality profile is now available or has changed.
Centers for Medicare & Medicaid Services ↗
Family and resident feedback
2.9 out of 5 from 24 reviews
Overall rating from Caring.com. Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.
★★★★★
PositiveI am a friend or relative of a current/past resident
My mother and I absolutely love cna erica. She is so kind and gentle. Such a sweet young lady. Need more like her. Shes a keeper in my book
★★★★★
PositiveI am a friend or relative of a current/past resident
My Mother was a Resident at Emerald Ridge My Mother had been discharged from hospital to her home and was declining rapidly. I spoke with Admissions Director Ginger J. on the phone who was very helpful to me to understand my options. She met with me and explained my insurance and Medicare benefits . She set up transport for my Mother to admit to Emerald Ridge . She was greeted by Ginger and the Unit Manager Jessica both of theses ladies made the transition so much easier for my Mother and our family. The staff at E…
★★★★★
PositiveI am a friend or relative of a current/past resident
My sister was placed here after her hospital stay and everyone has been very nice and professional. Has shown that they really care for there residents. Very friendly staff and a clean environment. Staff goes the extra mile to assist the residents and family.
★★★★★
CriticalI am a friend or relative of a current/past resident
The staff here are very inattentive. It takes ages for anyone to answer a call for help and meds are rarely on time. They can't get their basic tasks completed, forget about anything else your loved one might need. Anything you ask about just makes them uncooperative. Take your loved one somewhere else. This place is a nightmare!
★★★★★
CriticalI am a friend or relative of a current/past resident
Your "Journey Home" program promises a "post-admission meeting with ... family ... to formulate effective communications throughout the resident's stay", and "frequent communication ... to keep ... family informed of ... progress". You also promise "an invitation to a Care Navigation Meeting", and that you "will provide communication ... to keep ... your family informed of your progress". This did not happen, although some communication was provided. You also p…
★★★★★
CriticalI am a friend or relative of a current/past resident
My mother was in Emerald Ridge for one week. Would have been less, but due to the holidays, I couldn't get her moved any quicker. She still cries when she talks about her stay there. The staff was nice, but they were extremely under-staffed and under-qualified. I was told they had no clean sheets for the beds- It was dirty and the rooms were tiny. 4 patients had to share a toilet and a sink. Beds were antiques and miserable. Furnishings, what was there- was cheap and very old. I filled out admission papers the…
Verified overview
What we know from public sources
- Care options
- Skilled Nursing
- Operator
- Not yet resolved
- Public price status
- Not publicly found
- Last source check
- October 21, 2026
Campus care settings
Skilled nursing
Emerald Ridge Health and Rehabilitation
100 CMS-certified beds · CMS CCN 345447
Classification and identity evidence
Why this community appears in these categories
Skilled Nursing
Current CMS-certified nursing-home provider record; classification does not imply current admission availability.
Authoritative classification evidence · observed October 17, 2026Skilled Nursing
Current CMS-certified nursing-home provider record; classification does not imply current admission availability.
Authoritative classification evidence · observed September 16, 2026Skilled Nursing
Current CMS-certified nursing-home provider record; classification does not imply current admission availability.
Authoritative classification evidence · observed August 18, 2026- CMS CCN: 345447 · Centers for Medicare & Medicaid Services · official source ↗
Facility-level payment evidence
Plans and public programs found in source records
These are directory, certification, contract, or participation records. They do not determine an individual’s eligibility, authorization, network benefits, cost sharing, admission, or whether a visit or stay is free.
Certified provider record
NC Medicaid
Payer: NC Medicaid · Service scope: Long Term Nursing
Room-and-board coverage is not publicly confirmed.
CMS Provider Data Catalog ↗ · source dated September 1, 2026Certified provider record
Original Medicare
Payer: Centers for Medicare & Medicaid Services · Service scope: Short Term Skilled Nursing
Room-and-board coverage is not publicly confirmed.
CMS Provider Data Catalog ↗ · source dated September 1, 2026Payment-program records
Medicare and Medicaid information
Medicaid
CMS provider type: Medicare and Medicaid
A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.
Medicare
CMS provider type: Medicare and Medicaid
A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.
Official oversight
Inspection and quality records
Coverage last checked October 21, 2026 via Centers for Medicare & Medicaid Services.
Questions to confirm with the community
- Additional care fees
- Not publicly disclosed
- Move-in fee
- Not publicly disclosed
- Exact unit availability
- Confirmation required
Compare nearby
Other communities near Asheville
Published price comparison
Nearby starting prices
Deerfield Espicopal Retirement Community$3,917/month
River Bend Health and Rehabilitation$4,991/month