September 15, 2026 at 6:41 PM PDT
1 change detected in this data refresh
Inspection record updated
Centers for Medicare & Medicaid Services cms quality profile is now available or has changed.
Centers for Medicare & Medicaid Services ↗Community profile
GARDEN GATE HEALTH CARE FACILITY
2365 Union Road, Cheektowaga, NY
★ 1.727 reviewsRead reviews
About the community
About GARDEN GATE HEALTH CARE FACILITY
A source-provided community description has not been published yet. Verified care, address, pricing, and availability facts remain below.
Tracked public-data history
Recent changes
Each timeline item represents one source refresh. Times below show when our system detected a public-data change, not a notification from the community.
Family and resident feedback
1.7 out of 5 from 27 reviews
Overall rating from Caring.com. Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.
★★★★★
CriticalI am a friend or relative of a current/past resident
This place was the worst. It is understaffed, dirty and no one takes responsibility for anything. My father moved in on a Friday afternoon at 2pm right before shift change. They didn't brlng him dinner, or breakfast the next morning. I went and got him breakfast. When I went to nurses station , to ask if they could check and make sure he'd get lunch onwards, the male staff person said it was up to admitting to take care if it. Well, admitting screwed up, do you expect my dad to have no meal until Monday?
★★★★★
CriticalHorrible care
If I could give a 0 that would be my rating. The staff is the most incompetent personnel I have ever had to deal with. The majority of the CNAs are rude and lazy. Staff ignores call light buttons(especially the night shift). It is almost impossible to get water. If you do you have to wait for over an hour for a response. They leave you in the bathroom for over an hour at a time. The food is the worse I have ever had. Family had to bring food to me every day, which was the case for many of the patients in this faci…
★★★★★
CriticalI am a friend or relative of a current/past resident
Please heed these reviews. My mom was in Garden Gate for rehab after a broken hip. The facility is filthy, food is unrecognizable. She fell twice with in 48 hours, trying to get to the bathroom. She kept complaining of arm pain after the second fall. 2 days after I moved her out of there to another rehab, found out she had broken her arm in the second fall. I truly believe she would have died in there if I hadn't gotten her out.
★★★★★
CriticalI am/was a resident of this facility
Absolutely filthy. The facility needs a thorough cleaning. This place should be closed down. I do not drink coffee so I ordered hot tea. My water for tea was stone cold. I had to get out of there.
★★★★★
CriticalI am/was a resident of this facility
Run as fast as you can away from this place. The worst experience of my life I checked myself out ama which means against medical advice. My entire butt is all bed sores bc they wouldn't answer call button. I have a rescue inhaler which they kept and when I screamed please help me I need my inhaler they just walked by. I was ready to call an ambulance to get me out of there. This facility needs to be thoroughly investigated and I'm very tempted to call the news to relay my experience to them. They fed me …
★★★★★
CriticalI am a friend or relative of a current/past resident
My mother is in there right now. It is awful and just smells. When you go to the desk where she is for a question the staff is on their phones and looks at you like you have 2 heads. No one knows nothing. I went up there at lunch time my mother didn’t have a tray I asked they said she refused it. Well maybe she did but the visitor next to her said they didn’t even come in here. So I asked for a tray it came!!! No cover everything was ice cold like it was someone else’s leftovers. Awful. It’s not their mother it’s m…
Verified overview
What we know from public sources
- Care options
- Skilled Nursing
- Operator
- Not yet resolved
- Public price status
- Not publicly found
- Last source check
- October 22, 2026
Campus care settings
Skilled nursing
GARDEN GATE HEALTH CARE FACILITY
184 CMS-certified beds · CMS CCN 335634
Classification and identity evidence
Why this community appears in these categories
Skilled Nursing
Current CMS-certified nursing-home provider record; classification does not imply current admission availability.
Authoritative classification evidence · observed September 16, 2026Skilled Nursing
Current CMS-certified nursing-home provider record; classification does not imply current admission availability.
Authoritative classification evidence · observed August 20, 2026- CMS CCN: 335634 · Centers for Medicare & Medicaid Services · official source ↗
Facility-level payment evidence
Plans and public programs found in source records
These are directory, certification, contract, or participation records. They do not determine an individual’s eligibility, authorization, network benefits, cost sharing, admission, or whether a visit or stay is free.
Certified provider record
Original Medicare
Payer: Centers for Medicare & Medicaid Services · Service scope: Short Term Skilled Nursing
Room-and-board coverage is not publicly confirmed.
CMS Provider Data Catalog ↗ · source dated August 1, 2026Certified provider record
NY Medicaid
Payer: NY Medicaid · Service scope: Long Term Nursing
Room-and-board coverage is not publicly confirmed.
CMS Provider Data Catalog ↗ · source dated August 1, 2026Payment-program records
Medicare and Medicaid information
Medicaid
CMS provider type: Medicare and Medicaid
A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.
Medicare
CMS provider type: Medicare and Medicaid
A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.
Official oversight
Inspection and quality records
Coverage last checked October 22, 2026 via Centers for Medicare & Medicaid Services.
Questions to confirm with the community
- Additional care fees
- Not publicly disclosed
- Move-in fee
- Not publicly disclosed
- Exact unit availability
- Confirmation required
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