Garden Plaza Of Post Falls

A bad place for mom

We had a terrible experience with Garden Plaza. The management here was very rude and they hired inexperienced staff. The response time to care was slow and they did not know how to properly administer medications to residents. They ended up evicting my mom. I would not recommend them.

I toured this facility while looking for a place for my Mother. My experience was awesome and it is a really nice community. It does cost a lot more than other places but the marketing director was friendly and seemed to be knowledgeable. It is a larger facility and seems more like a hotel. I know this was not going to be a good fit for my mom because it would be too confusing for her. I would recommend this facility to other families who can afford it and to residents who are more cognitive and ambulatory.

This community offers independent and assisted living. The independent living residents do not seem to mix well with the assisted living residents and this was the main reason we did not choose this community. This is a very nice community and the staff we met were nice. This community does not accept medicaid if you run out of funds.

The Garden Plaza of Post Falls was at the top of our list. The staff were wonderful and very accommodating. They were very kind and friendly. The food offered for the residents looked very appetizing. The community was very active with residents enjoying themselves. When I visited they had a fifties themed party going on with a band playing music and singing.We didn't choose this community because they did not have a secure door when leaving the community.

Garden Plaza of Post Falls is a good facility for my loved one. My loved one really, really likes it over there. I give it a five - star rating overall and for all the subcategories, except for Care Services because she is independent living.

Anonymous

Although the grounds are beautiful and the care staff are lovely, there seems to be a gestapo attitude in the management department. They went through all of our personal rooms, dresser drawers, and bathroom cupboards, without our consent to retrieve our medications that we purchased with out own money. They failed to keep a record of the medications they took and then they destroyed them without notifying me, my family or my doctor. They refuse to let residents with cardiac history carry their own nitroglycerine. …