★★★★★
CriticalI am a friend or relative of a current/past resident
I would give zero stars if I could. We chose Gentle Hearts for my mom because we wanted her to be surrounded by those who speak Tagalog. When we moved her into the home in January 2023, it was our first experience with a living facility, so we didn’t know what to expect. She didn’t even stay for 2 weeks before the director decided to kick her out. My mom was a stroke survivor, but her needs became too great for my dad to handle alone. The residential home told us that they have their own medical team, so they would…