Community profile
2114 Kishwaukee Street, Rockford, IL
9 published reviews availableRead reviews
About the community
Family and resident feedback
Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us. An overall rating is not available.
★★★★★
PositiveThere have been a few things that needed to be addressed, but The Grand Regency is receptive and responsive to concerns. I believe there's an adjustment period with any long term facility, where they need to learn the specific needs of the resident. The old saying, "The squeaky wheel gets the grease" is very accurate here, because if you don't bring issues to their attention, they don't know there's a problem.
★★★★★
PositiveIt's a great place to be [name removed] and the staff are the best always helpful and caring it's a great place to live the nurses and CNAs are great to and it's a safe place 24/7 so if your loved ones need a good place to have the care they need Grand Regency of Rockford would be the place for help and care your loved ones deserve
★★★★★
PositiveMy loved one is lactose intolerant. The Grand Regency requires me to purchase and deliver his lactose free milk. I think his dietary needs should be included in his monthly charge.
★★★★★
PositiveWe have not been able to have a meal there with our loved one but some of our other family has and they seem quite satisfied. The staff members have been extremely helpful with our loved one who can definitely be a handful at times - they really seem to go that extra mile and even the residents living on the floor with our loved one really help her out. All the different activities going on during the day helps our loved one stay busy and active.
★★★★★
CriticalI would recommend you look elsewhere for a place for your loved one. There are times that I have to wait days to get through to the staff to check on my loved one. I don't hear from medical staff on how my loved one is doing, so I hired an outside agency nurse to care for my loved one. The person that is in charge of the entire community has been rude. He was sarcastic and I was surprised by how he treated the family while speaking to him. [name removed] has been great to work with, and [name removed] in the fina…
★★★★★
PositiveThis is not a fancy community but it is a good solid place to live for your loved one. Most everyone is quick to help with anything that I need and they are always open to listen to anything that my mother has to say or needs. The tour was great and they sat down and answered all of my questions at the end of the experience.
Verified overview
Source-published features
Grouped so you can scan what affects day-to-day life before opening an operator page.
Official oversight
Inspection coverage has not yet been completed for this community. “Not covered” is not the same as “no violations found.”
Coverage last checked October 22, 2026.
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