November 3, 2026 at 9:03 AM PST
1 change detected in this data refresh
Inspection record updated
Centers for Medicare & Medicaid Services cms quality profile is now available or has changed.
Centers for Medicare & Medicaid Services ↗Community profile
GREENTREE MANOR NURSING AND REHABILITATION CENTER
4 Greentree Drive, Waterford, CT
★ 2.913 reviewsRead reviews
About the community
About GREENTREE MANOR NURSING AND REHABILITATION CENTER
A source-provided community description has not been published yet. Verified care, address, pricing, and availability facts remain below.
Tracked public-data history
Recent changes
Each timeline item represents one source refresh. Times below show when our system detected a public-data change, not a notification from the community.
Family and resident feedback
2.9 out of 5 from 13 reviews
Overall rating from Caring.com. Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.
★★★★★
CriticalI am a friend or relative of a current/past resident
My brother is there, his room is bright, fairly clean, the bathroom smells like urine, probably needs bleach.. but looks clean.. the staff seems nice. And the food looks pretty good. I think they are trying…
★★★★★
PositiveI am/was a resident of this facility
Thank you Greentree Manor for a stay that exceeded my expectation. Every department provided the care i needed. If ever needed in the future ill be back. Thank you.
★★★★★
PositiveI visited this facility
My sister lived at this facility for a year and a half. The staff was amazing! They always made sure my sister felt at home. It is family owned and you can definitely tell.
★★★★★
PositiveI visited this facility
Amazing facility! Great administrative team great nursing team. Aides provide amazing care to my mother. Food is great! We would recommend Greentree Manor to anyone looking for care. The team is beyond caring.
★★★★★
CriticalI am a friend or relative of a current/past resident
I have tried to talk to staff about issues but nobody does anything about it. They advertise hearing & dental, don't count on that! My grandmother has been waiting a year. No hearing aids, broken teeth and her teeth are now getting worse. They are always short staffed. Expect your loved one to sit in wet diapers for hours. They leave the food which is mush, out for hours. The room full of gnats. My dad was there & had ALL his clothing stolen. 375.00 worth. They said we would be reimbursed by them, acco…
★★★★★
CriticalI am a friend or relative of a current/past resident
Nurses more interested in chatting amongst themselves ignoring calls for help than actually helping patients. I personally witness numerous instances of ignoring patients needing bedpans, medication, and the ignoring of the call buttons. Three nurses on the first floor sitting at nurses station IGNORING me when I came to tell them my mom needed help and pushed the button 10 minutes ago. The board that lights up has 4 other lights indicating patients that needed a nurses help and they were ALL ignored while these nu…
Verified overview
What we know from public sources
- Care options
- Skilled Nursing
- Operator
- Not yet resolved
- Public price status
- Not publicly found
- Last source check
- November 3, 2026
Campus care settings
Skilled nursing
GREENTREE MANOR NURSING AND REHABILITATION CENTER
90 CMS-certified beds · CMS CCN 075113
Classification and identity evidence
Why this community appears in these categories
Skilled Nursing
Current CMS-certified nursing-home provider record; classification does not imply current admission availability.
Authoritative classification evidence · observed November 3, 2026Skilled Nursing
Current CMS-certified nursing-home provider record; classification does not imply current admission availability.
Authoritative classification evidence · observed September 15, 2026- CMS CCN: 075113 · Centers for Medicare & Medicaid Services · official source ↗
Facility-level payment evidence
Plans and public programs found in source records
These are directory, certification, contract, or participation records. They do not determine an individual’s eligibility, authorization, network benefits, cost sharing, admission, or whether a visit or stay is free.
Certified provider record
CT Medicaid
Payer: CT Medicaid · Service scope: Long Term Nursing
Room-and-board coverage is not publicly confirmed.
CMS Provider Data Catalog ↗ · source dated October 1, 2026Certified provider record
Original Medicare
Payer: Centers for Medicare & Medicaid Services · Service scope: Short Term Skilled Nursing
Room-and-board coverage is not publicly confirmed.
CMS Provider Data Catalog ↗ · source dated October 1, 2026Payment-program records
Medicare and Medicaid information
Medicaid
CMS provider type: Medicare and Medicaid
A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.
Medicare
CMS provider type: Medicare and Medicaid
A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.
Official oversight
Inspection and quality records
Coverage last checked November 3, 2026 via Centers for Medicare & Medicaid Services.
Questions to confirm with the community
- Additional care fees
- Not publicly disclosed
- Move-in fee
- Not publicly disclosed
- Exact unit availability
- Confirmation required
Compare nearby
Other communities near Waterford
Published price comparison
Nearby starting prices
COMPLETE CARE AT GROTON REGENCY$4,650/month