October 30, 2026 at 7:33 PM PDT
1 change detected in this data refresh
Inspection record updated
Centers for Medicare & Medicaid Services cms quality profile is now available or has changed.
Centers for Medicare & Medicaid Services ↗Community profile
Harris Hill Center, Genesis HealthCare
20 Maitland Street, Concord, NH
★ 2.03 reviewsRead reviews
About the community
About Harris Hill Center, Genesis HealthCare
A source-provided community description has not been published yet. Verified care, address, pricing, and availability facts remain below.
Tracked public-data history
Recent changes
Each timeline item represents one source refresh. Times below show when our system detected a public-data change, not a notification from the community.
Family and resident feedback
2.0 out of 5 from 3 reviews
Overall rating from Caring.com. Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.
★★★★★
CriticalI am a friend or relative of a current/past resident
BEWARE! BEWARE! If you love your loved one and they suffer from Dementia with Behavioral issues this is not the place for them. They are not trained to provide care for this type of person. It has been an absolute nightmare to deal with these people from Director of Nursing to Social Work and don't try to contact the Administration in the place because you will not be able to talk to them. I have also filed many complaints with their corporate office (Genesis)and the state offices in NH which govern them and t…
★★★★★
CriticalInvestigation needed
Disgusting, filthy, smelly horrible hellish place. Some one needs to investigate their funding and poverty level facility. Concord hospital sent my loved one here without notifying the family.
★★★★★
PositiveExceptional
Exceptional care and compassion - wouldn’t choose any other place for my Mom.
★★★★★
CriticalTerrible place
Absolutely the worst place ????They forget to bring patients there dinner if u ask for anything like to have the air conditioner fix OMG they say there is nothing wrong with it lol it never came on even the nite nurse said it didn't work and hasn't for years ??If u ring the bell good luck if they even feel like getting. Up its not for at least hr or so they lie they NEVER do what they say they will treat guest poorly we needed a new pair of socks I asked 3 times once about every hr she keep saying she was going to …
★★★★★
CriticalWorst Place Ever????????
This is the worst place ever????DON'T go there ????????This place is very BAD????????If u dont plan on being there 24-7 to watch over ur loved one then dont don't go there ????????I could write pages of things they DONT do this is one they didn't bring my mom supper 2 nights in a row when asked they said they did I was there from 330 till 10:00 pm no supper asked 4 different people they all said they would look into it the last person said the kitchen was closed ??Really Ive been bringing in her food that's only th…
★★★★★
CriticalDon't do it
Horrible place to experience! Administration is below average, [Removed] and must be reconsidered!
Verified overview
What we know from public sources
- Care options
- Skilled Nursing
- Operator
- Not yet resolved
- Public price status
- Not publicly found
- Last source check
- October 31, 2026
Campus care settings
Skilled nursing
Harris Hill Center, Genesis HealthCare
85 CMS-certified beds · CMS CCN 305078
Classification and identity evidence
Why this community appears in these categories
Skilled Nursing
Current CMS-certified nursing-home provider record; classification does not imply current admission availability.
Authoritative classification evidence · observed October 31, 2026Skilled Nursing
Current CMS-certified nursing-home provider record; classification does not imply current admission availability.
Authoritative classification evidence · observed September 16, 2026- CMS CCN: 305078 · Centers for Medicare & Medicaid Services · official source ↗
Facility-level payment evidence
Plans and public programs found in source records
These are directory, certification, contract, or participation records. They do not determine an individual’s eligibility, authorization, network benefits, cost sharing, admission, or whether a visit or stay is free.
Certified provider record
Original Medicare
Payer: Centers for Medicare & Medicaid Services · Service scope: Short Term Skilled Nursing
Room-and-board coverage is not publicly confirmed.
CMS Provider Data Catalog ↗ · source dated October 1, 2026Certified provider record
NH Medicaid
Payer: NH Medicaid · Service scope: Long Term Nursing
Room-and-board coverage is not publicly confirmed.
CMS Provider Data Catalog ↗ · source dated October 1, 2026Payment-program records
Medicare and Medicaid information
Medicaid
CMS provider type: Medicare and Medicaid
A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.
Medicare
CMS provider type: Medicare and Medicaid
A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.
Official oversight
Inspection and quality records
Coverage last checked October 31, 2026 via Centers for Medicare & Medicaid Services.
Questions to confirm with the community
- Additional care fees
- Not publicly disclosed
- Move-in fee
- Not publicly disclosed
- Exact unit availability
- Confirmation required
Compare nearby
