October 30, 2026 at 7:33 PM PDT
1 change detected in this data refresh
Inspection record updated
Centers for Medicare & Medicaid Services cms quality profile is now available or has changed.
Centers for Medicare & Medicaid Services ↗Community profile
33 Christian Avenue, Concord, NH
★ 4.74 reviewsRead reviews
About the community
A source-provided community description has not been published yet. Verified care, address, pricing, and availability facts remain below.
Tracked public-data history
Each timeline item represents one source refresh. Times below show when our system detected a public-data change, not a notification from the community.
October 30, 2026 at 7:33 PM PDT
Centers for Medicare & Medicaid Services cms quality profile is now available or has changed.
Centers for Medicare & Medicaid Services ↗Family and resident feedback
Overall rating from Caring.com. Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.
★★★★★
PositiveI went to Havenwood-Heritage Heights. They have apartments all over the place. I would be in the lodge, which is a one-room studio apartment rather than a full apartment. I like the lodge because, in weather like this, you don't have to go out. Like the meals and all the activities, everything, is in the building, so I wouldn't have to go out. Like some of the apartments, you have to go to activities or anything you want to do, and even though they have bus transportation because they have two campuses, y…
★★★★★
PositiveWe found Havenwood - Heritage Heights for my mother. My mom-in-law was also there. They're the best place I know. They're very polite, very kind, even from service techs to the janitors were very friendly. They were very nice to my mother-in-law, my wife, and myself. That's why I'm trying to get my mother to go in there. My mother-in-law died about three years ago. She was in the apartments and worked her way up into memory care. She ended up with Alzheimer's. From the whole time she was th…
★★★★★
PositiveHavenwood-Heritage Heights do an outstanding job. They're very, very resident-oriented. Their CEO has been there for quite awhile and he has done a really good job, but their set-up is different. It is more expensive. They have new residences. The cottages are a little smaller than the other facility, but they're very nice. Their grounds are beautiful. They're very accessible to Concord, which is the capital of New Hampshire. There's a lot of stuff that goes on. For the staff that I had contact …
★★★★★
PositiveHavenwood-Heritage Heights has a wonderful reputation. They've been in existence over 30 years, so I'm familiar with it. I even have friends who are there right now. The staff was very professional. They do have various kinds of activities for different level of people. There is a variety of rooms, 2-bedroom, some with garages, basement, they have cottages, some are detached, or apartment style. It's very clean and very nice.
Verified overview
Skilled nursing
70 CMS-certified beds · CMS CCN 305016
Classification and identity evidence
Current CMS-certified nursing-home provider record; classification does not imply current admission availability.
Authoritative classification evidence · observed October 31, 2026Current CMS-certified nursing-home provider record; classification does not imply current admission availability.
Authoritative classification evidence · observed September 16, 2026Facility-level payment evidence
These are directory, certification, contract, or participation records. They do not determine an individual’s eligibility, authorization, network benefits, cost sharing, admission, or whether a visit or stay is free.
Certified provider record
Payer: NH Medicaid · Service scope: Long Term Nursing
Room-and-board coverage is not publicly confirmed.
CMS Provider Data Catalog ↗ · source dated October 1, 2026Certified provider record
Payer: Centers for Medicare & Medicaid Services · Service scope: Short Term Skilled Nursing
Room-and-board coverage is not publicly confirmed.
CMS Provider Data Catalog ↗ · source dated October 1, 2026Payment-program records
CMS provider type: Medicare and Medicaid
A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.
CMS provider type: Medicare and Medicaid
A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.
Official oversight
Coverage last checked October 31, 2026 via Centers for Medicare & Medicaid Services.