Hattie’s Bay Assisted Living & Memory Care – Middleton

Horrible care!!!

Care is horrible, staff sleeps in cars & on couches in common areas at night. Food is not good I’m told. Staff doesn’t speak up when talking with elderly. Staff on phones and social media all times of the day. They disappear behind closed doors and can’t be found when needed. Meds are not on time. Call lights not answered in timely manor especially at night. What else can I share…… Don’t put your loved ones in this facility!

My experience

Location is good. Size is nice. Small so easy to get around. However, not many clients so very few activities and programming to stimulate residents. Staff is also limited. Name on door wasn't even present until family put it there.

Sage Meadow is going through a lot of staff changes, from executive directors to nurses in charge of medications. I would not recommend Sage Meadow based on the following challenges: 1. They administered medications continuously when prescribed "as needed for sleep". 2. The carpeting was soiled and had burn marks in it-they didn't offer any options for replacement. 3. Several safety issues were not resolved as promised in writing before move in date. 4. When calling the phones just ring-nobody answers the phones 5.…

Its comfortable, its friendly, its clean and generally really nice

The staff members are a 5 plus, they are so friendly and we are getting ready to move our loved one in and she is really looking forward to the arts and crafts. Before we even toured this community we wanted her to go there, it just seemed really nice.

Nice place, staff friendly. More impressed with the renovation of new 1st floor memory care area in another building, which will be brighter, more amenities and fresher looking

I thought Sage Meadow was beautiful, and their activity program for January looks wonderful and like they keep the residents busy. The guide, [name removed], was very helpful, and even though I am just beginning this adventure, I'm glad I visited.