Heritage Place Assisted Living

NOT the Place For Everyone.

This lower rating is due to our family's experience. Heritage has the ability to be a great facility if they address a few concerns. This facility is older, but well maintained. It is peaceful with pleasant decor and a nice dining room. The dietary staff are all kind and very helpful people, as is their maintenance man. Most of the care staff were kind and caring. It seemed that about a third of the care staff was gruff or had a "bothered" attitude or seemed impatient, and that caused concern. We moved my uncle t…

I toured this facility while looking for a place for my brother. This community looked well-kept but it was outdated and desperately in need of a remodel. They do have a number of openings and they are by far the least expensive community. The marketing director who gave us the tour was very knowledgeable and seemed eager to fill the empty rooms. I would recommend this facility to other families.

Quiet Place, Pleasant Staff

My dad chose Heritage Assisted Living, and so far, it has been a very pleasant experience. The community is clean, I really love that. The staff is friendly and pleasant, and the food is really good for an institution. I like that the community itself has lots of trees and grass and that it's tucked away in a quiet, residential area. However I don't like that they charge $15 extra per ride for trips to the doctor and other places, and I feel that their activity schedules could use some help. There aren't that many …

Only studio rooms, residents seem to be confined to their rooms. Activities room was smelly and claustrophobic.

I stopped by the community for a tour and it seemed as if I was an inconvenience to them. It was not a welcoming experience and she just told me they were full and they don't know why I was sent to them. It could have been said in a more professional way. They almost seemed over exaggerating. In the end, there was a waiting list and they were full at the time.

This community was great when we visited. The staff were nice and the community seemed clean. They offer daily activities and encourage the residents to socialize. This community was a little more expensive than what we were looking for. I would say to not search for a community on your own as there are places like A Place for Mom that have a lot of good information to assist you.