Community profile
1033 S 42nd St, Mount Vernon, IL
★ 4.02 reviewsRead reviews
About the community
Family and resident feedback
Overall rating from Caring.com. Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.
★★★★★
PositiveI visited Heritage Woods of Mt. Vernon for my mom, and it was lovely. However, they did not have a memory care there. They were helpful. The rooms were very nice. The place was very clean. They have patio. The dining room was big and clean.
★★★★★
PositiveThey offer activities daily. I have had a few meals there and I would say the food is good overall. The staff are amazing. They are so friendly and on top of things. The community is clean and they do accept medicaid. I would recommend this community.
★★★★★
PositiveMy loved one is very happy living at Heritage Woods. The staff are doing a good job. The food is good. The community is clean and well taken care of. They offer daily activities.
★★★★★
PositiveLike any new community there were a couple of issues but the staff and I talked about it and it has improved. The staff are accommodating, friendly, and helpful to all residents. My aunt had friends living her so that made it easier to get comfortable and likes to socialize. Her meals are pretty good and I feel she is getting good care and I feel she is secure here.
★★★★★
CriticalFemale family members are not safe here. This place has forever changed our lives. I am a Registered Nurse and what happened to my loved one in their care is horrific.
★★★★★
PositiveI feel that the marketing staff at Heritage Woods went out of their way to accommodate my aunt at a time in her life when she needed a place to live when her health was failing and was unable to safely live alone. Being 3 hours away from her, I am satisfied she has the quality care that she needs and the privacy that she desires.
Verified overview
Source-published features
Grouped so you can scan what affects day-to-day life before opening an operator page.
Official oversight
Inspection coverage has not yet been completed for this community. “Not covered” is not the same as “no violations found.”
Coverage last checked October 21, 2026.
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