Hermitage Roanoke

Parents are doing well!!

I have no complaints about the experience my parents are having so far at this community. They have made a smooth transition with the help of all of the staff members and residents. I am impressed with the menu they have for all of there meals as well as the different activities they have going on throughout the week to keep them busy.

I had a nice tour of this community. The staff was kind and friendly. My questions were answered, they were informative. The community has the appearance of an old mansion. The rooms were a little out dated. I feel the community could some updating. Also there was a smell that lingered around the community. This just wasn't place for my mother.

Not Happy

I thought I sent you a review last wk. I am not sure you are getting my information. I have squeaking from the apt. up stairs, no rugs. Squeaks very loud when she goes to bed and gets up. They donot have the funds to fix it. Wakes me up early in the morning when she gets up and sometimes at nite. I shouldnt have go to bed and get up when she does, ridiculous. They wanted me to sleep in the other room but the cat is happy their, do not want to change her routine now, as it took almost 3 mos. for her to get use to th…

My family member actually never moved in, how the staff worked with us very very well. I had a very reluctant family member, and the staff was very patient, they were good with letting us leave even though we'd already moved her furniture in...it went well and it was a pretty good experience for what it was.

Very nice place. Residents appeared happy. Good services. Very helpful staff. Probably will take Mom for a visit. So far this seems like a good choice.

Highly impressed with facilities and lg # of independent residents. Have LTC on premises w/o a buyin payment