Community profile

HYGIEIA RCH

3814 Timberlake Drive, Plano, TX

Memory Care

6 published reviews availableRead reviews

About the community

About HYGIEIA RCH

HYGIEIA RCH in Plano, TX is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

Family and resident feedback

6 published reviews available

Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us. An overall rating is not available.

★★★★★

Critical

Worse place in America

My Mom lived in this place for over 2 years. She has Alzheimer's but was in fairly early stage. The couple that owns this business lied about everything when we signed the lease, including the fact that they aren't certified for memory care. They said there were activities every day and there was absolutely 0 activities. I visited about 5 times a week so I saw plenty. They let them lay in bed all day except for meals that were very unbalanced. The major problem is they could never administer the medication properly…

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Cleanliness
0.5 / 5
Friendliness
0.5 / 5
Value for Cost
0.5 / 5
Care Services
0.5 / 5
Activities
0.5 / 5
HeartbrokenApril 4, 2020Published source

★★★★★

Critical

Toxic

I would recommend this place to my worst enemy if I wanted them to suffer. Management completely misrepresented themselves and, being new to this kind of search, we believed them. After my relative moved in, they reversed their promises and imposed unlawful limitations on the quiet, well-behaved service dog, including asking to have it permanently removed. The loving attitude greeting us before move-in was replaced after move-in by antagonism, suspicion and fear. The house is old and kept clean, but there is only o…

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Cleanliness
2.5 / 5
Friendliness
1.5 / 5
Value for Cost
1.0 / 5
Care Services
0.5 / 5
Activities
0.5 / 5
Virginia BoylanJanuary 19, 2017Published source

★★★★★

Positive

Great facility with individualized care!

I likes that it's small and allows for more intimate care, and it more resembles a house than just a regular building.

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Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
5.0 / 5
Care Services
5.0 / 5
Activities
4.0 / 5
AnonymousJune 23, 2015Published source

★★★★★

Positive

Great place!

It hasn't been very long but we are very happy with them so far. It's clean and the staff is friendly. The food is good, we haven't had any complaints.It's a clean, well kept community, and they do a great job providing for the needs of their residents.

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Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
5.0 / 5
Care Services
5.0 / 5
Activities
5.0 / 5
AnonymousApril 7, 2015Published source

★★★★★

Positive

We are happy with them so far.

It hasn't been very long but we are very happy with them so far. It's clean and the staff is friendly. They were the most reasonably priced place we saw. They are attentive and responsive, and do fun things with the residents. The food is good, we haven't had any complaints. We had narrowed it down to two choices that were pretty comparable in quality, and we chose them because of the price and location.

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Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
5.0 / 5
Care Services
5.0 / 5
Activities
5.0 / 5
AnonymousOctober 23, 2014Published source

★★★★★

Positive

We really liked it. We liked Maria a lot.

We really liked it. We liked Maria a lot. They were friendly, and kind, and tried to be helpful. It seemed like there was a high turnover of residents, but maybe that is the way it is in these places. They all seemed kind of expensive but this was pretty reasonable of all the ones we looked at.

See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
5.0 / 5
Care Services
5.0 / 5
Activities
5.0 / 5
Loved OneApril 3, 2014Published source

Verified overview

What we know from public sources

Care options
Memory Care
Operator
Not yet resolved
Public price status
Not publicly found
Last source check
August 17, 2026

Source-published features

Amenities and services

Grouped so you can scan what affects day-to-day life before opening an operator page.

Meals & dining

  • Meals Provided
  • Vegetarian
  • Kosher

Health & wellness

  • Staffing & Ancillary Services
  • Incontinence Care
  • Diabetic Care
  • Non-Ambulatory Care

Services & convenience

  • English

Activities & engagement

  • Activities On-site
  • Activities Off-site

Outdoor spaces

  • Indoor Common Areas
  • Outdoor Common Areas

Apartment & room features

  • Bath Tubs
  • Respite or Short Term Stays Offered
  • Wheelchair Accessible Showers

Official oversight

Inspection and quality records

Inspection coverage has not yet been completed for this community. “Not covered” is not the same as “no violations found.”

Coverage last checked August 17, 2026.

Questions to confirm with the community

Additional care fees
Not publicly disclosed
Move-in fee
Not publicly disclosed
Exact unit availability
Confirmation required