October 23, 2026 at 10:18 PM PDT
1 change detected in this data refresh
Inspection record updated
Centers for Medicare & Medicaid Services cms quality profile is now available or has changed.
Centers for Medicare & Medicaid Services ↗Community profile
55 Melroy Avenue, Lackawanna, NY
★ 5.06 reviewsRead reviews
About the community
A source-provided community description has not been published yet. Verified care, address, pricing, and availability facts remain below.
Tracked public-data history
Each timeline item represents one source refresh. Times below show when our system detected a public-data change, not a notification from the community.
October 23, 2026 at 10:18 PM PDT
Centers for Medicare & Medicaid Services cms quality profile is now available or has changed.
Centers for Medicare & Medicaid Services ↗Family and resident feedback
Overall rating from Caring.com. Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.
★★★★★
PositiveMy mom is at Mercy Nursing Facility at OLV. This is the only nice one around here. It's beautiful. Everybody has their own room. The staff-to-patient ratio is the best around. They're very attentive. They have a lot of great activities, and the staff, including the nurses and aides, do their best to make sure that the patients are engaged. It's an amazing facility. I would hands down recommend them to anybody. It's very clean, too. They have Terry B., an Elvis impersonator. They have a lot of ch…
★★★★★
PositiveI would equate Mercy Nursing Facility at OLV to a five star hotel. The staff has been courteous. The food is excellent. It's made onsite and served on Chinaware, doilies, and cloth napkins. The rooms are very large. Dad has a single private room and you can furnish it anyway you would like. So, it kind of makes it more like home. It is very nice. They have an activity area where they do exercises three times a week depending on their physical abilities. It's a class or group type of program. They get my d…
★★★★★
PositiveMercy Nursing Home at OLV (Mercy Hospital Skilled Nursing Facility) had excellent staff and facilities. My mom's room was spacious, and she stayed there for two weeks. The bathroom was shared, and she also had a sink in her room and a nice view from her window. They were accommodating and took care of her. They had hairdressers and did people's nails. They also had a rehab center and good meals. Each floor had their own kitchen. It was family-style eating with larger tables. The place is a little bit olde…
★★★★★
PositiveWe were blessed to be able to care for our mom at home until she was 88. We were able to achieve this through enrollment in the PACE program when she was 84. Our mom thrived here! She enjoyed the activities, was comfortable with the staff and had wonderful dedicated nurse practitioners, nurses, and aides who grew close to her. We gathered with our family to say our final goodbyes this past July. This group of caregivers cried with us. They were like family! We were blessed and grateful that mom transitioned very pe…
★★★★★
PositiveMom is in Mercy Nursing Facility. It is top notch. It is a beautiful facility. It has private rooms. It is clean and has wonderful care. My mom does limited activities because she is confined to a wheelchair. The staff is outstanding. They are excellent. The place is extremely well maintained.
★★★★★
PositiveMy mom is in Mercy Nursing Facility now. It is part of the Catholic Health System. It is our choice because of the care, the activities and the nursing staff there. I particularly like their staff's attention to detail. Their rooms are all private and they're all beautiful. However, they need to have more beds so that more people can be there. Regarding food, I have not yet tried eating there but my mom likes their food. They also have plenty of activities for their patients. They have celebrations, they …
Verified overview
Skilled nursing
84 CMS-certified beds · CMS CCN 335308
Classification and identity evidence
Current CMS-certified nursing-home provider record; classification does not imply current admission availability.
Authoritative classification evidence · observed October 24, 2026Current CMS-certified nursing-home provider record; classification does not imply current admission availability.
Authoritative classification evidence · observed September 16, 2026Facility-level payment evidence
These are directory, certification, contract, or participation records. They do not determine an individual’s eligibility, authorization, network benefits, cost sharing, admission, or whether a visit or stay is free.
Certified provider record
Payer: NY Medicaid · Service scope: Long Term Nursing
Room-and-board coverage is not publicly confirmed.
CMS Provider Data Catalog ↗ · source dated September 1, 2026Certified provider record
Payer: Centers for Medicare & Medicaid Services · Service scope: Short Term Skilled Nursing
Room-and-board coverage is not publicly confirmed.
CMS Provider Data Catalog ↗ · source dated September 1, 2026Payment-program records
CMS provider type: Medicare and Medicaid
A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.
CMS provider type: Medicare and Medicaid
A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.
Official oversight
Coverage last checked October 24, 2026 via Centers for Medicare & Medicaid Services.