Monarch Southbury

Have everything in writing,

I would tell them to always have at least 2 people present when asking questions, also write things down. Take notes or record if possible what they say. It's what we wish we had done.

Very nice but expensive and no kitchen in the rooms rooms are small

The next phase of our parents life

We are in the early stages of this transition for our folks, so far we believe the staff there, aids and RN's alike have gone above and beyond for us. We are very Thankful and Grateful for how our parents are cared for..

Not the right fit.

She was not very happy there. She definitely didn't need that level of care. She continues to be very independent and didn't like not having her own kitchen to cook in. She also didn't like that the staff would randomly let themselves into her apartment without knocking and scare her. The independent living is not meeting expectations that were portrayed during the initial tour of the facility.

Monarch Southbury

Our experience was good however my mom complains about everything. The food is horrible and not nutritious. (Which is not true) there's never enough staff CNA's or APRN's. Everyone hates it there. She's just angry she is there and not home.

Review for Monarch Southbury

What stood out the most is how friendly the staff and residents are to everyone. And how clean everything is. There are many activities daily.