October 30, 2026 at 6:33 PM PDT
1 change detected in this data refresh
Inspection record updated
Centers for Medicare & Medicaid Services cms quality profile is now available or has changed.
Centers for Medicare & Medicaid Services ↗Community profile
Monroe Rehabilitation Center
1212 Sunset Drive East, Monroe, NC
★ 3.319 reviewsRead reviews
About the community
About Monroe Rehabilitation Center
A source-provided community description has not been published yet. Verified care, address, pricing, and availability facts remain below.
Tracked public-data history
Recent changes
Each timeline item represents one source refresh. Times below show when our system detected a public-data change, not a notification from the community.
Family and resident feedback
3.3 out of 5 from 19 reviews
Overall rating from Caring.com. Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.
★★★★★
CriticalI visited this facility
Awful place from front door to back out. Worst employees ever!!!!! Rooms dirty, food is worst than dog food. Staff is horrible.
★★★★★
CriticalI visited this facility
Cracked or no bedpan for someone who cannot just get out of bed. Told to use his brief to go in. Talk about belittling. This place has put my husband into a pretty deep depression. Never gets food he has ordered, some foods he cannot eat. The admin is great, the staff… not so much
★★★★★
CriticalI am a friend or relative of a current/past resident
My mom is a resident of Monroe Rehabilitation Center. The place is not much to look at because it's very old and broken down, and it needs to be remodeled. But the care given is a little more specialized because they don't have that many residents in a time right now where there's a lot of short-handedness. They are very good with their communication with the family. They let me know everything that's going on with her. They're very proactive and have reached out to me whenever there's…
★★★★★
CriticalOther
The rooms are small and filthy. I have many complaints to the administrator regarding the room my mom is in. Some staff feel as though they are being bullied by the Administrator and are intimidated by how she speaks to them. The Administrator lacks professionalism, does not follow through with the promises she gives to us the families, and tries to push things off that is her responsibility off onto others.
★★★★★
CriticalI am a friend or relative of a current/past resident
This was not a great stay for my wife. To much inconsistency going on and not enough quality care. To many people are only concerned with doing no more than they have to do. Recently my wife pressed the call button for someone to get her bed pan and it took over an hour and a half to get it. To late! At one point she left and laying in mess for and hour after she told them she needed changing .I could say more but no need. I do not recommend this place to any one. The rating is overrated. Maybe a 2.3. However there…
★★★★★
PositiveI visited this facility
Monroe Rehab is a great facility. This facility has a very caring and compassionate staff. I would recommend this facility to my loved ones.
Verified overview
What we know from public sources
- Care options
- Skilled Nursing
- Operator
- Not yet resolved
- Public price status
- Not publicly found
- Last source check
- October 31, 2026
Campus care settings
Skilled nursing
Monroe Rehabilitation Center
147 CMS-certified beds · CMS CCN 345254
Classification and identity evidence
Why this community appears in these categories
Skilled Nursing
Current CMS-certified nursing-home provider record; classification does not imply current admission availability.
Authoritative classification evidence · observed October 31, 2026Skilled Nursing
Current CMS-certified nursing-home provider record; classification does not imply current admission availability.
Authoritative classification evidence · observed September 16, 2026- CMS CCN: 345254 · Centers for Medicare & Medicaid Services · official source ↗
Facility-level payment evidence
Plans and public programs found in source records
These are directory, certification, contract, or participation records. They do not determine an individual’s eligibility, authorization, network benefits, cost sharing, admission, or whether a visit or stay is free.
Certified provider record
NC Medicaid
Payer: NC Medicaid · Service scope: Long Term Nursing
Room-and-board coverage is not publicly confirmed.
CMS Provider Data Catalog ↗ · source dated October 1, 2026Certified provider record
Original Medicare
Payer: Centers for Medicare & Medicaid Services · Service scope: Short Term Skilled Nursing
Room-and-board coverage is not publicly confirmed.
CMS Provider Data Catalog ↗ · source dated October 1, 2026Payment-program records
Medicare and Medicaid information
Medicaid
CMS provider type: Medicare and Medicaid
A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.
Medicare
CMS provider type: Medicare and Medicaid
A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.
Official oversight
Inspection and quality records
Coverage last checked October 31, 2026 via Centers for Medicare & Medicaid Services.
Questions to confirm with the community
- Additional care fees
- Not publicly disclosed
- Move-in fee
- Not publicly disclosed
- Exact unit availability
- Confirmation required
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