Community profile
900 Centre Avenue, Fort Collins, CO
★ 4.06 reviewsRead reviews
About the community
Family and resident feedback
Overall rating from Caring.com. Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.
★★★★★
PositiveMy dad is at New Mercer Commons, and so far, it's been great. They only allow outside visitations. Right now, he's still on a move-in quarantine, so he hasn't been able to do a lot of activities. They offer a daily three-meal plan. We're getting our updates from the care staff.
★★★★★
CriticalSTAFF & FACILITIES: Excellent. FOOD: The food is not satisfactory. They advertise gourmet meals. This is NOT true. They use up the same food over and over and over. The menus are the same, over and over and over. The person running the kitchen is not a chef. The food is not balanced, and it is most definitely not gourmet. The food is also not senior friendly, meaning it's hard to eat with failing teeth or dentures, or hands that have a hard time holding utensils, For the amount of money paid to live at thi…
★★★★★
CriticalI would N E V E R refer New Mercer Commons to anyone. In one word: horrible. Although most of the care providers are wonderful, they are grossly understaffed, overworked and underpaid. The administrator and social worker were pompous and uncaring, and most concerned with CYAing than caring for my loved one. They actually fabricated narratives to justify their reasons for their actions. Also, [Removed] has their own profit centers for everything (pharmacy, equipment, PT/OT,...) and will squeeze all the money they …
★★★★★
PositiveMy parent was staying at New Mercer Commons. We loved it. The price and the amenities were about the same with the other facility. They have one larger dining room, which looked fine.
★★★★★
PositiveThe staff was very helpful, and I was very pleased with New Mercer Commons. It was set up really nice. It had one- and two-bedroom apartments. They had the basic stuff that you would need to live. The social stuff was way above what I will use.
★★★★★
PositiveMy 101 year old Mother has lived at New Mercer since 2008. Her care givers are fantastic. They are patient and loving and seem to be called to their jobs. I can't say enough about how gracious they have been.
Verified overview
Source-published features
Grouped so you can scan what affects day-to-day life before opening an operator page.
Official oversight
Inspection coverage has not yet been completed for this community. “Not covered” is not the same as “no violations found.”
Coverage last checked October 21, 2026.
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