Okalee Of Medina

It has been difficult for my mother ever since she has moved into this facility in 2024. There have been several MAARC reports filed on the staff for not delivering her medications within the allowed state guidelines. 1.) staff have lost her medications and lied about the number of medications that she is supposed to take in the mornings. (thank goodness my mother has a good understanding of what meds she needs to take otherwise she could be dead) 2.) They do not complete her laundry in a timely manner. 3.) They ha…

Very abusive director of nursing. Calls police on staff when she cannot gain control. Multiple residents have moved to St. Therese. Not a healthy environment for staff

Amazing staff

[name removed] was amazing. The staff was always kind and helpful. The facilities are beautiful. At the end the nursing staff had changed to a temp staff so that had some challenges but overall it was a great place.

I would recommend

Although I am living independently, I have been met with nothing but kindness and helpfulness. Okalee is a comfortable, homey place unlike several others I visited. The building is full of light and attention to detail, and the residents are friendly and cheerful. The food alternates between wonderful and mundane. The natural setting of marsh, ponds, and trees offsets the sound of trains and the background hum of highway traffic. The building itself is quiet. No sound between apartments that I can tell. Flaws are t…

Our Experience

The staff at Okalee of Medina is good, but we are not happy with all of the hidden costs that were not explained at the beginning and they say how they have a shuttle that goes out every week, which is true, but it is a joke. It only holds a few people and is nearly impossible to get on.

Found the right spot

I am delighted that we found Okalee as a place for my mom. It is large enough to have the amenities she wanted but small enough to easily navigate. To a person the staff has been warm and helpful, and the space is beautiful. I’m grateful we found a safe, welcoming space for my mom and look forward to her making new friends and engaging in new activities.