September 15, 2026 at 6:40 PM PDT
1 change detected in this data refresh
Inspection record updated
Centers for Medicare & Medicaid Services cms quality profile is now available or has changed.
Centers for Medicare & Medicaid Services ↗Community profile
ORCHARD REHABILITATION & NURSING CENTER
600 Bates Road, Medina, NY
★ 1.85 reviewsRead reviews
About the community
About ORCHARD REHABILITATION & NURSING CENTER
A source-provided community description has not been published yet. Verified care, address, pricing, and availability facts remain below.
Tracked public-data history
Recent changes
Each timeline item represents one source refresh. Times below show when our system detected a public-data change, not a notification from the community.
Family and resident feedback
1.8 out of 5 from 5 reviews
Overall rating from Caring.com. Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.
★★★★★
CriticalI am/was a resident of this facility
if you put your so called loved one in this train wreck of a nursing home, you really need your head examined. Its a very bleak place to live. its the kind of place they put you when they not so secretly want you to expire. Don't say you love them and stick them here. most aides and most nurses dont care and wont listen. same for the lackluster doctors with almost zero bed side manner. In a nutshell, THIS PLACE IS HORRIBLE!!!
★★★★★
CriticalI am/was a resident of this facility
This facility is such a terrible place, the staff, ignores residents and call lights go unanswered for over an hour or longer, dementia residents are allowed to wander unsupervised around the building. The food is very poor quality and they have no special diets for diabetics or heart friendly diet either. The activities department is almost non-existent and run by a incompetent young woman with no idea what she is doing which is standard for most of the rest of the staff as well. Resident go unchanged and sleep in…
★★★★★
PositiveI am a friend or relative of a current/past resident
My friend is in Orchard Rehabilitation, they're taking good care of him and everything. I can't visit him. I talked to him on the phone and I guess he's doing OK. He's eating good, he likes the food. The facility has been there a long time, but it's in good shape, and it's clean. The staff, they're good. They do have activities. I don't know if they're having them right now with the COVID. It's close to me so I can visit.
★★★★★
CriticalI am a friend or relative of a current/past resident
From what I observed, Orchard Manor looked fine. I was only there twice, but it looked clean. The dining area was nice. They have round table where people can sit and chat. The food wasn't as bad as it was in the other facility. The residents were also able to choose their own menu. My husband wasn't there long enough. They seemed to be friendly enough, but my husband did not like it. He had a roommate that didn't like white people and he threatened him. My husband spent the first couple of nights ou…
★★★★★
CriticalI am a friend or relative of resident
Rooms were not kept clean. Not many activities for residents. Staff seem to have short attitudes with residents
Verified overview
What we know from public sources
- Care options
- Skilled Nursing
- Operator
- Not yet resolved
- Public price status
- Not publicly found
- Last source check
- October 21, 2026
Campus care settings
Skilled nursing
ORCHARD REHABILITATION & NURSING CENTER
160 CMS-certified beds · CMS CCN 335397
Classification and identity evidence
Why this community appears in these categories
Skilled Nursing
Current CMS-certified nursing-home provider record; classification does not imply current admission availability.
Authoritative classification evidence · observed September 16, 2026Skilled Nursing
Current CMS-certified nursing-home provider record; classification does not imply current admission availability.
Authoritative classification evidence · observed August 20, 2026- CMS CCN: 335397 · Centers for Medicare & Medicaid Services · official source ↗
Facility-level payment evidence
Plans and public programs found in source records
These are directory, certification, contract, or participation records. They do not determine an individual’s eligibility, authorization, network benefits, cost sharing, admission, or whether a visit or stay is free.
Certified provider record
Original Medicare
Payer: Centers for Medicare & Medicaid Services · Service scope: Short Term Skilled Nursing
Room-and-board coverage is not publicly confirmed.
CMS Provider Data Catalog ↗ · source dated August 1, 2026Certified provider record
NY Medicaid
Payer: NY Medicaid · Service scope: Long Term Nursing
Room-and-board coverage is not publicly confirmed.
CMS Provider Data Catalog ↗ · source dated August 1, 2026Payment-program records
Medicare and Medicaid information
Medicaid
CMS provider type: Medicare and Medicaid
A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.
Medicare
CMS provider type: Medicare and Medicaid
A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.
Official oversight
Inspection and quality records
Coverage last checked October 21, 2026 via Centers for Medicare & Medicaid Services.
Questions to confirm with the community
- Additional care fees
- Not publicly disclosed
- Move-in fee
- Not publicly disclosed
- Exact unit availability
- Confirmation required
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