Community profile

Ortega Gardens Memory Care

5760 Timuquana Road, Jacksonville, FL

Memory CareAssisted Living

★ 4.133 reviewsRead reviews

About the community

About Ortega Gardens Memory Care

Ortega Gardens Memory Care in Jacksonville, FL is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

Published floor plans

Studio

Memory Care · 0 bedroom

Published starting price

$7,000/month

Care fees not included

Checked August 1, 2026
Schedule a visit →

Semi-Private

Memory Care

Published starting price

$6,800/month

Care fees not included

Checked August 1, 2026
Schedule a visit →

Tracked published prices

Price history by floor plan

Compare floor plans over time. The lowest current option with tracked history is selected first.

Semi-Private$6,800 observed · tracking future changes
$6,800Aug 1, 2026

One source-published starting price observed so far. No price change has been observed yet.

Tracked public-data history

Recent changes

Each timeline item represents one source refresh. Times below show when our system detected a public-data change, not a notification from the community.

  1. October 16, 2026 at 1:17 AM PDT

    1 change detected in this data refresh

    Operator information updated

    Operator changed from Gardens Memory Care to Sinceri Senior Living.

Family and resident feedback

4.1 out of 5 from 33 reviews

Overall rating from Published source. Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.

★★★★★

Critical

Ortega Gardens Memory Care

They were great when moved in. They have steadily declined. They let the good CNA's go instead of paying them better and consistency with being with the residents. Many times there is only 1 person on the floor. It takes 2 people to help take them to the bathroom and put to bed and sometimes shower. They have meds tech on floor but you can't be watching the floor when trying to give medicine. It is unsafe. I wish I had a better report. We were happy when we first moved in, but there are just too many falls with no…

See category ratings
Cleanliness
2.0 / 5
Friendliness
2.0 / 5
Value for Cost
2.0 / 5
Care Services
2.0 / 5
Activities
4.0 / 5
Staff
2.0 / 5
Meals & Dining
3.0 / 5
AnonymousJuly 23, 2026Published source

★★★★★

Positive

Ortega Gardens Memory Care

Very helpful staff and caring Room small but good amenities

AnonymousMay 26, 2026Published source

★★★★★

Positive

Supportive Family

This care facility was a lifesaver for me. My dad had a recent broken hip and my mom found a facility for him to heal. Shortly after my mom died unexpectedly and my dad declined quickly. I knew after a few short weeks I had to find a place for my dad that was safe, loving and focused on memory care. I toured about 15 and thank God Ortega was one of them. I think I came in at a crawl, grieving my mom and wanting to help my dad all mixed together. Ortega, the ENTIRE STAFF -the director, [Name Removed], to sales,[Name…

See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
5.0 / 5
Care Services
5.0 / 5
Activities
5.0 / 5
Staff
5.0 / 5
Meals & Dining
5.0 / 5
Denise LMay 7, 2026Published source

★★★★★

Positive

A Lifesaver

It is very clean. The staff and admin seem to care and are attentive to residents. Food has been good. There are lots of activities. I would recommend them to others who are searching for a place for their loved one.

AnonymousFebruary 5, 2026Published source

★★★★★

Positive

. A wonderful place for Mom comes to mind!

I would give Ortega gardens a 5 in all the categories. The staff at Ortega gardens go above and beyond for the care of my mother. I'm not sure how I got so lucky finding such a wonderful place to take care of my mother who suffers from dementia. The staff, there are truly committed to making sure everybody is comfortable and happy. It gives me peace of mind, knowing my mother is in such a wonderful place. If I could give them a 10, I definitely would.

See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
5.0 / 5
Care Services
5.0 / 5
Activities
5.0 / 5
Staff
5.0 / 5
Meals & Dining
5.0 / 5
LynnOctober 4, 2024Published source

★★★★★

Positive

Review for Ortega Gardens Memory Care

[name removed] who gave me the tour was amazing! Knowledgeable, kind, patient & understanding. Memory care is their primary focus. My mom has dementia. This was a perfect fit.

See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
5.0 / 5
Care Services
5.0 / 5
Activities
5.0 / 5
Staff
5.0 / 5
Meals & Dining
5.0 / 5
LMNovember 16, 2023Published source

Verified overview

What we know from public sources

Care options
Assisted Living, Memory Care
Public price status
Published starting price available
Last source check
October 21, 2026

Source-published features

Amenities and services

Grouped so you can scan what affects day-to-day life before opening an operator page.

Meals & dining

  • Private Dining Room
  • Café or Bistro
  • Restaurant Style Dining
  • Professional Chef
  • No Sugar
  • Meals Provided
  • Room Service
  • Guest Meals
  • Special Dining Programs
  • Kosher
  • Vegetarian
  • Low / No Sodium
  • Organic
  • International Cuisine
  • Vegan
  • Pureed Meals
  • Gluten-free

Health & wellness

  • Memory Care
  • Staffing & Ancillary Services
  • High Acuity Care
  • Non-Ambulatory Care
  • Medication Management
  • Incontinence Care
  • Diabetic Care

Services & convenience

  • Laundry Service / Drycleaning
  • Housekeeping
  • Beautician
  • Spanish
  • English
  • Resident Parking Available
  • Property Convenient to Public Transit
  • Complimentary Transportation
  • Uncovered Parking
  • Transportation at Cost

Activities & engagement

  • Book Club
  • Karaoke
  • Yoga / Chair Yoga
  • Holiday Parties
  • Other Religious Services
  • Walking Club
  • Reminiscence Programs
  • Visiting Chaplain or Priest
  • Activities Off-site
  • Intergenerational Programs
  • Community Service Programs
  • Sensory-based Programs
  • Resident Band or Musicians
  • Trivia Games
  • Live Musical Performances
  • Tai Chi
  • Brain fitness / Dakim
  • Protestant Services
  • Gardening Club
  • Quilting or Sewing Club
  • Pet-focused Programs
  • Cooking Classes
  • Wii Bowling
  • Bible Study Group
  • Happy Hour
  • Dances
  • Catholic Services
  • Christian Services
  • Activities On-site
  • Stretching Classes
  • BBQs or Picnics
  • Cards / Pinochle Club
  • Birthday Parties
  • Men's Club
  • Cooking Club
  • Educational Speakers / Life Long Learning
  • Live Dance or Theater Performances
  • Art Classes
  • Day Trips and Outings
  • Devotional Activities On-Site

Outdoor spaces

  • Arts and Crafts Center
  • Raised Garden Beds
  • Computer or Media Center
  • Library
  • Private Bath
  • Barber Shop
  • Outside Patio
  • Beauty Salon
  • Butterfly garden / Hummingbird garden
  • Meeting Room
  • Indoor Common Areas
  • Outdoor Common Areas
  • TV Lounge
  • Piano or Organ
  • Golf Course or Putting Green

Apartment & room features

  • Ground Floor Units
  • Air Conditioned
  • Handicap Accessible
  • Respite or Short Term Stays Offered
  • Garden View
  • Wi-Fi/high-speed internet
  • Wheelchair Accessible Showers

Official oversight

Inspection and quality records

Inspection coverage has not yet been completed for this community. “Not covered” is not the same as “no violations found.”

Coverage last checked October 21, 2026.

Questions to confirm with the community

Additional care fees
Not publicly disclosed
Move-in fee
Not publicly disclosed
Exact unit availability
Confirmation required