Community profile

Our Lady Of The Valley

650 North Jefferson Street, Roanoke, VA

Assisted LivingMemory CareIndependent LivingSkilled Nursing

★ 4.58 reviewsRead reviews

About the community

About Our Lady Of The Valley

Our Lady of the Valley in Roanoke, VA is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

Tracked public-data history

Recent changes

Each timeline item represents one source refresh. Times below show when our system detected a public-data change, not a notification from the community.

  1. October 15, 2026 at 9:33 PM PDT

    1 change detected in this data refresh

    Inspection record updated

    Centers for Medicare & Medicaid Services cms quality profile is now available or has changed.

    Centers for Medicare & Medicaid Services ↗
  2. August 16, 2026 at 9:03 PM PDT

    2 changes detected in this data refresh

    Inspection coverage updated

    Inspection coverage changed from NOT_COVERED to COVERED.

    Inspection record added

    Centers for Medicare & Medicaid Services cms quality profile is now available or has changed.

    Centers for Medicare & Medicaid Services ↗
  3. September 15, 2026 at 7:19 PM PDT

    1 change detected in this data refresh

    Inspection record updated

    Centers for Medicare & Medicaid Services cms quality profile is now available or has changed.

    Centers for Medicare & Medicaid Services ↗

Family and resident feedback

4.5 out of 5 from 8 reviews

Overall rating from Caring.com. Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.

★★★★★

Critical

Would NOT recommend

My mother lived at Our Lady of the Valley for 5 months. The day she moved in, she could walk and the day we moved her out, she was in a wheelchair. Within two months of living there, the director of nursing insisted our mom needed a sitter because they did not have enough staff to keep up with her. She soon had medication changes where she spent a lot of her time sleeping or groggy with a significant increase of falls. A week before we decided to move her out, she was incoherent at times. We feared for her over all…

See category ratings
Cleanliness
4.0 / 5
Friendliness
2.0 / 5
Value for Cost
1.0 / 5
Care Services
1.0 / 5
Activities
3.0 / 5
Staff
1.0 / 5
Meals & Dining
3.0 / 5
JulieSeptember 10, 2026Published source

★★★★★

Positive

Cost-effective living and accepts financial waiver

Lower cost and accepts waiver (can't remember the name of the waiver) I would recommend

JulieApril 6, 2026Published source

★★★★★

Positive

I visited this facility

I toured Our Lady of the Valley. The folks had a good amount of freedom to do what they wanted to do, which was nice. As far as outside activities, coming and going with friends and family without too much of an issue was a benefit. I saw some of the food there, and it looked nice. The staff was engaging and helpful with any questions that I had. The facility was clean. I looked at one of the rooms and one of the apartments, and they seemed adequate.

JamesMarch 6, 2025Caring.com

★★★★★

Positive

Recommended

My loved one was a resident at Our Lady of the Valley for several years. Overall, my loved one had a good experience at this facility. The cleanliness and friendliness were good. The staff, care services, meals and activities were also good. The value for cost was very good. I would recommend Our Lady of the Valley as an option for others to consider when looking for an Assisted Living facility.

AnonymousOctober 27, 2023Published source

★★★★★

Positive

I visited this facility

We toured Our Lady of the Valley, and we really liked it. It was huge, and it was very clean. During COVID they had a bunch of upgrades built on, so they had a new movie theater room and they had a chapel. There were plenty of parking spots and there were a lot of activities. It seemed like the people there were happy. We met several people, they seemed very engaged. Just as we walked through, we saw a lot of people sitting with staff members and talking, and they were greeted. It's not like they're grumb…

LisaOctober 4, 2022Caring.com

★★★★★

Positive

Great staff and beautiful community

The facility is well run and maintained. Beautiful new additions include a Theatre, Chapel and Rehab Unit. Private rooms are spacious and include a mini fridge, seating for visitors and spacious private bathroom. There are drinks to include juice (orange, apple, cranberry or tropical water), sweet and unsweet tea, coffee, hot chocolate or hot tea and bullion available all day, including snacks. The food is plated and immediately served, it does not come from the kitchen in trays, it is from a steam table. Special m…

See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
5.0 / 5
Care Services
5.0 / 5
Activities
5.0 / 5
Staff
5.0 / 5
Meals & Dining
5.0 / 5
Cherokee PApril 12, 2022Published source

Verified overview

What we know from public sources

Care options
Assisted Living, Memory Care, Independent Living, Skilled Nursing
Public price status
Not publicly found
Last source check
October 22, 2026

Campus care settings

Skilled nursing

Our Lady Of The Valley

70 CMS-certified beds · CMS CCN 495357

Classification and identity evidence

Why this community appears in these categories

Skilled Nursing

Current CMS-certified nursing-home provider record; classification does not imply current admission availability.

Authoritative classification evidence · observed October 16, 2026

Skilled Nursing

Current CMS-certified nursing-home provider record; classification does not imply current admission availability.

Authoritative classification evidence · observed September 16, 2026

Skilled Nursing

Current CMS-certified nursing-home provider record; classification does not imply current admission availability.

Authoritative classification evidence · observed August 17, 2026

Source-published features

Amenities and services

Grouped so you can scan what affects day-to-day life before opening an operator page.

Meals & dining

  • Private Dining Room
  • Guest Meals
  • Professional Chef
  • Special Dining Programs
  • Restaurant Style Dining
  • No Sugar
  • Meals Provided
  • Kosher
  • Vegetarian
  • Low / No Sodium
  • International Cuisine
  • Pureed Meals
  • Room Service
  • Gluten-free

Health & wellness

  • Medication Management
  • High Acuity Care
  • Non-Ambulatory Care
  • Staffing & Ancillary Services
  • Memory Care
  • Incontinence Care
  • Diabetic Care

Services & convenience

  • Complimentary Transportation
  • Housekeeping
  • Beautician
  • Laundry Service / Drycleaning
  • English

Activities & engagement

  • Protestant Services
  • Quilting or Sewing Club
  • Art Classes
  • Live Dance or Theater Performances
  • Current Events Club
  • Day Trips and Outings
  • Cooking Classes
  • Yoga / Chair Yoga
  • Bible Study Group
  • Karaoke
  • Devotional Activities On-Site
  • Wine Tasting
  • Devotional Activities Offsite
  • Happy Hour
  • Catholic Services
  • Walking Club
  • Bridge Club
  • Dances
  • Holiday Parties
  • Visiting Chaplain or Priest
  • Activities On-site
  • Reminiscence Programs
  • Christian Services
  • Intergenerational Programs
  • Activities Off-site
  • Stretching Classes
  • BBQs or Picnics
  • Community Service Programs
  • Live Well Programs
  • Community Service Organizations
  • Sensory-based Programs
  • Cards / Pinochle Club
  • Birthday Parties
  • Live Musical Performances
  • Trivia Games
  • Cooking Club
  • Men's Club
  • Gardening Club
  • Educational Speakers / Life Long Learning

Outdoor spaces

  • Indoor Atrium
  • Library
  • Barber Shop
  • Outside Patio
  • Beauty Salon
  • Indoor Common Areas
  • Outdoor Common Areas
  • Fitness Center
  • Arts and Crafts Center
  • Movie or Theater Room
  • Raised Garden Beds

Apartment & room features

  • Wi-Fi/high-speed internet
  • Cable or Satellite TV
  • Air Conditioned
  • Wheelchair Accessible Showers
  • Kitchenette
  • Handicap Accessible
  • Respite or Short Term Stays Offered

Facility-level payment evidence

Plans and public programs found in source records

These are directory, certification, contract, or participation records. They do not determine an individual’s eligibility, authorization, network benefits, cost sharing, admission, or whether a visit or stay is free.

Certified provider record

Original Medicare

Payer: Centers for Medicare & Medicaid Services · Service scope: Short Term Skilled Nursing

Room-and-board coverage is not publicly confirmed.

CMS Provider Data Catalog ↗ · source dated September 1, 2026

Certified provider record

VA Medicaid

Payer: VA Medicaid · Service scope: Long Term Nursing

Room-and-board coverage is not publicly confirmed.

CMS Provider Data Catalog ↗ · source dated September 1, 2026

Payment-program records

Medicare and Medicaid information

Medicaid

CMS provider type: Medicare and Medicaid

A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.

Medicare

CMS provider type: Medicare and Medicaid

A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.

Official oversight

Inspection and quality records

Centers for Medicare & Medicaid Services5/5 overall CMS rating · 5/5 health inspection · 3/5 staffing · 3 recent-cycle deficienciesView the official record ↗

Coverage last checked October 22, 2026 via Centers for Medicare & Medicaid Services.

Questions to confirm with the community

Additional care fees
Not publicly disclosed
Move-in fee
Not publicly disclosed
Exact unit availability
Confirmation required