PERSONALLY YOURS ELDER CARE A

If you are a minority, don’t place your loved ones here. I’m going to write my review because I want people to know about my BAD experience with these very unprofessional & nasty people. Few years ago my loved one was in hospice, dying in their care. I called about 3:00 in the morning to ask about how he was doing. I figured this was a 24 hr facility so it would be ok to call. The CNA that answered REFUSED to answer my questions! She instead had the audacity to ask me several times “do you know it’s 3:00 am?? do y…

I would not trust this person I would not put my loved one in this position.

They seem friendly but it's not real genuine. I was there often and I never saw anything going on. What I saw when I toured was not what I got once we were there. The owner was very reluctant to let hospice care come in. I had to fight for days. She puts on this face, and makes it seem like things are great, and it's not. She then tried to charge me an extra thousand dollars to have hospice come in. I would like people to know that I would not trust this person I would not put my loved one in this position. I check…

Only 6 weeks in

She really hasn't been there that long so I'm still getting to know them and everything. I'm a little disappointed with the room she has there, it's a little small and there really is no closet, it's like they converted a part of another room. The care so far seems to be pretty good, she's not appropriate for the adult day care so they've been doing some one on one things, taking her on walks and they're trying to get her to partiicpate in activities but she's been saying no. It's a lot smaller place, she's a wande…

the daughter in law

personally yours eldercare in waterford is the great's place we put our mom. the staff is the best they truely care for her and take excellent care for her. she always looks great wellkept up on her personal needs. this place is so awesome this place is like a gift from GOD and we feel HE answered our prayers

This is a very nice facility. Has a real home like atmosphere. The residents are not just sitting in their rooms they are out in the common areas of this home with each other. Three homes connected in a T. Easy to visit with residents from any of the different homes.

The facility was nice