Pleasant Point

Disappointed

They promise you the moon but it's not that way. After you get in the place things are not as they seem. For the price it's not worth it.

Good facility for the price

The maintenance person is excellent. Some of the staff is outstanding. They would contact me with any issues or concerns about my mom's health. Other staff should find other occupations - in that they didn't want to be bothered. The office staff was rarely in the office, the Director did not return phone calls The response times to the call button were slow. I think because either there isn't enough staff to meet the needs of the residents, or they didn't want to be bothered. It was often hard to find a worker - th…

The grounds and building needed some assistance. They did have pleasant staff.

We toured Pleasant Point and this is actually where I wanted to place my mom. They had what is called and "age in place" program that I was really impressed with. She needed more monitoring so we were referred to another facility.

High marks

I can not say enough about the great care mom received at this community. The director and head of the medical staff were wonderful. They offered good food and I would highly recommend this community.

Care for Comfort

We like this community for care. The staff is helpful. The menu is appealing and they do assist with special needs. He is happy with his nice room that was furnished. The community needs little more activities for the residents. We like how they are always attentive and willing to help. We would recommend this community for the good care and value that is received.