October 14, 2026 at 2:34 PM PDT
1 change detected in this data refresh
Inspection record updated
Centers for Medicare & Medicaid Services cms quality profile is now available or has changed.
Centers for Medicare & Medicaid Services ↗Community profile
Prestonwood Rehabilitation & Nursing Center
2460 Marsh Ln, Plano, TX
★ 3.319 reviewsRead reviews
About the community
About Prestonwood Rehabilitation & Nursing Center
A source-provided community description has not been published yet. Verified care, address, pricing, and availability facts remain below.
Tracked public-data history
Recent changes
Each timeline item represents one source refresh. Times below show when our system detected a public-data change, not a notification from the community.
September 15, 2026 at 7:17 PM PDT
1 change detected in this data refresh
Inspection record updated
Centers for Medicare & Medicaid Services cms quality profile is now available or has changed.
Centers for Medicare & Medicaid Services ↗
Family and resident feedback
3.3 out of 5 from 19 reviews
Overall rating from Caring.com. Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.
★★★★★
PositiveI am/was a resident of this facility
The room with bathroom was absolutely immaculate. The surfaces were sanitized daily as well as the floors being mopped daily. Linens were changed weekly or sooner if needed. Laundry services were provided and in most cases, depending on the time of day you requested laundry pickup, clothes were laundered and returned the same day. My bed was made daily. Physical therapy was daily gir me and they always came to take me to the PT/OT room. The therapists were very upbeat and encouraging environment. Their work made su…
★★★★★
PositiveI am a friend or relative of a current/past resident
Spent 4 to 5 hours a day for 5 days. Very helpful happy personal staff. Mom and sister and I especially point out Florence Haggai Kent Tracy and Connie. All use first name greet and show legitimate personal touch.
★★★★★
CriticalI am a friend or relative of a current/past resident
very sad that they are so understaffed. My 83 year old mother broke her leg/hip and went there for rehab. Constantly left in her room with no response when used the buzzer for assistance to use the restroom. When someone did answer the reply was always "you are in a diaper, just use it", completely stripping her of any dignity. When buzzing to her the diaper cleaned, she was left to sit for an hour or more. Very few times taken to dinner hall. Food was always cold and a hair was found in it. Therapy peopl…
★★★★★
CriticalI am a friend or relative of a current/past resident
The facility is poorly managed. The rooms were never cleaned properly, we had to clean it ourselves. They did not inform us of the full extent of resident rights or that we had a choice to do his laundry. They kept losing clothes which laundry on site is included in fees apparently. We did end up getting the iron on labels. Label everything! Full name and room number! The food was horrible which would make anyone lose weight and they kept getting his meal orders wrong. Including foods that he disliked repeatedly. D…
★★★★★
CriticalI am a friend or relative of a current/past resident
The first time was a good experience following surgery of her leg. The front part of the facility is all insurance based, so they are private rooms and much better staff. Once you get to the back, it is unbelievably horrible. Pt is left in their own excrement/urine, treated badly by staff, the clannish staff will talk about the pt, or family, in front of you. If family will take them to the bathroom, the staff acts like they can't. Sit in on a meal! Staff eats the food at the food line, while pts sit waiting f…
★★★★★
CriticalI am a friend or relative of a current/past resident
When we placed my grandma in the facility in October of 2019 they were extremely nice and helpful. Fortunately I was able to see her 2 to 3 times a day 7 days a week no matter what up until March 10, 2020 when COVID shut everything down. From that moment on we feel the attitudes of all staff changed. Before when I had a concern i could talk directly to someone and fix immediately. After March 10, 2020 they made us feel like we were a burden on them when we would call to ask questions. There were times the only answ…
Verified overview
What we know from public sources
- Care options
- Skilled Nursing
- Operator
- Not yet resolved
- Public price status
- Not publicly found
- Last source check
- October 21, 2026
Campus care settings
Skilled nursing
Prestonwood Rehabilitation & Nursing Center
132 CMS-certified beds · CMS CCN 676156
Classification and identity evidence
Why this community appears in these categories
Skilled Nursing
Current CMS-certified nursing-home provider record; classification does not imply current admission availability.
Authoritative classification evidence · observed October 14, 2026Skilled Nursing
Current CMS-certified nursing-home provider record; classification does not imply current admission availability.
Authoritative classification evidence · observed September 16, 2026Skilled Nursing
Current CMS-certified nursing-home provider record; classification does not imply current admission availability.
Authoritative classification evidence · observed August 15, 2026- CMS CCN: 676156 · Centers for Medicare & Medicaid Services · official source ↗
Facility-level payment evidence
Plans and public programs found in source records
These are directory, certification, contract, or participation records. They do not determine an individual’s eligibility, authorization, network benefits, cost sharing, admission, or whether a visit or stay is free.
Certified provider record
Original Medicare
Payer: Centers for Medicare & Medicaid Services · Service scope: Short Term Skilled Nursing
Room-and-board coverage is not publicly confirmed.
CMS Provider Data Catalog ↗ · source dated September 1, 2026Certified provider record
TX Medicaid
Payer: TX Medicaid · Service scope: Long Term Nursing
Room-and-board coverage is not publicly confirmed.
CMS Provider Data Catalog ↗ · source dated September 1, 2026Payment-program records
Medicare and Medicaid information
Medicaid
CMS provider type: Medicare and Medicaid
A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.
Medicare
CMS provider type: Medicare and Medicaid
A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.
Official oversight
Inspection and quality records
Coverage last checked October 21, 2026 via Centers for Medicare & Medicaid Services.
Questions to confirm with the community
- Additional care fees
- Not publicly disclosed
- Move-in fee
- Not publicly disclosed
- Exact unit availability
- Confirmation required
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