★★★★★
CriticalElevator Malfunction and lengthy repair
The elevator in 1060 Scott Park Drive was finally fixed after 112 days. Residents' and families' advocacy fell on deaf ears as the company and manager tried band-aid fixes. It took a letter from an attorney and advocacy from the fire department for the company to bring in an out-of-state expert. Individual notes were left on doors on the 2nd and 3rd floors inviting residents to events they could not get to without significant assistance, but that assistance did not come from the company or the manager's insight. Th…