Ridge at Copley

A beautiful facility with room for improvement under new management.

The facility is beautiful and very well-maintained. The initial experience was excellent, but the company was sold shortly after our loved one moved into the space. The new company has been difficult to get a hold of decision makers and many of the people who were there when I originally signed, have quit. The new leadership is not as collaborative as the original leadership, which has created challenges for me. The cleanliness in general is good and the friendliness of the staff is great. I have not met anyone as …

Poor

I do not recommend this facility to anyone EVER! I just removed my husband from Greenfield because the care and conditions were so poor. We were there from [date removed] and it was truly one of the worst experiences of my life. First of all for months the phones haven’t work so you can’t call to check on your loved one. The facility is run by undisciplined aides that do whatever they want when they want to. They bring their children to work and hang out on their cell phones etc. so of course, care is very poor. My…

Hopeful

This place was so pleasing to the eye and ear when searching for a home for my loved one. I however am disappointed with the decline I see in the building appearance, the activities not offered anymore, the open conflict that exists between the staff and the aids, and I am very disgusted with the therapy dog that is allowed to run thru the facility and ignore the residents but poop and pee all over the facility. I believe these are problems that can easily be fixed if only management would step up and handle the co…

Would recommend. Clean. Good value. And tries hard.

Greenfield Estates is a good value, but like all places in these circumstances, you must be vigilant of your loved one. Overall it has been a good experience in a difficult situation.

Would Recommend

Greenfield Estates is one of the better care facilities we've experienced. They have plenty of activities and keep the residents involved.

We had a good tour at Greenfield Estates. I liked the staff I talked with. There was nothing I found issue with. Their nurse came out to assess my loved one, and they just didn't think their community was a good fit for his needs.